Ceepot Posted November 22, 2017 #1 Share Posted November 22, 2017 i contacted customer relations on 4 October regarding a cruise I had just disembarked from. I had an automated response saying that they would be in touch but not to chase them. I haven’t heard anything else and wonder what your experiences have been regarding response times? Link to comment Share on other sites More sharing options...
dalliowner Posted November 22, 2017 #2 Share Posted November 22, 2017 Usually quicker than that, send a chaser Link to comment Share on other sites More sharing options...
wripro Posted November 22, 2017 #3 Share Posted November 22, 2017 Try having your TA bring up whatever your issue was with SB. He/she might get a quicker response. Link to comment Share on other sites More sharing options...
800below Posted November 23, 2017 #4 Share Posted November 23, 2017 Try having your TA bring up whatever your issue was with SB. He/she might get a quicker response. I asked a question about OBC last night, received a satisfactory answer this morning Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
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