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Trouble with carnival website


angiem0217
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The site has been down for me all day on Firefox and Chrome other than doing general searches (errors when trying to do anything account related). Finally decided I was not going to be able to book online and sucked it up and called (I despise making calls to strangers, lol). The agent found a better deal than the Cyber Monday deal I had found, with the room being $10 cheaper (overall for the entire cruise for two passengers, but 10 bucks is 10 bucks) with a $100 onboard credit. So, my frustration at the website not working turned into happiness when I got an even better deal by calling.

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Well I finally got through on my phone and checked prices for $50/pp drop for cruise next year. Called in to get the drop and was told they're having difficulty with their website all day. LOL . But I got my price drop so I'm $100 richer :D So just another option for those that haven't been able to get through.

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Well I finally got through on my phone and checked prices for $50/pp drop for cruise next year. Called in to get the drop and was told they're having difficulty with their website all day. LOL . But I got my price drop so I'm $100 richer :D So just another option for those that haven't been able to get through.

 

This also worked for me.

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I tried all day yesterday because I need to check-in for my cruise in December. Couldn't log in at all. This morning, I cleared my cache/browser history/cookies and was able to log in and get to the check-in portion. However, I am getting an error on Chrome when I try entering CC info for the onboard expense account. Says the website is unable to handle this request. Going to try clearing everything again and restarting the browser...grr.

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Update: I logged out of my account, cleared my cookies/cache/browser history again, then closed out of Chrome entirely and re-opened it. After logging in again, I was able to complete my check-in process. So excited for my first cruise in 13 years (and my fiance's first cruise ever)!

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