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Carnival Hub app questions

MommaET

By MommaET,
in Carnival Cruise Lines

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MommaET

MommaET

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Ok going on our first cruise in t minus 5 days and wondering if you can use the hub app without purchasing internet to see the fun times and such. Don’t plan on using the chat feature as only one of us is going to purchase the internet.

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MommaET

MommaET

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Yes, you can. Does not cost anything to use it for the Funtimes and ship info. Just make sure you follow the directions on connecting so that you don't get charges on your cell phone bill.

 

 

 

Is that without using the internet

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originalgeek

originalgeek

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Is that without using the internet

 

Correct. Everyone in your party can download the app right now (easier on your home high-speed internet if you have it) and even use the countdown timer if you want to see it every day - lol, although at T-5 and counting you probably already are excited enough.

 

Once on board, put your phones in airplane mode and then turn WiFi back on. fire up the app and enjoy fun times, menus, ship maps, sign and sail account views and more. You don't have to buy any internet package to use anything on the hub BUT if you do decide to use its' chat feature it would just be 5 bucks per phone for the entire cruise. That is all outside any internet package you may get.

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Schoifmom

Schoifmom

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Correct. Everyone in your party can download the app right now (easier on your home high-speed internet if you have it) and even use the countdown timer if you want to see it every day - lol, although at T-5 and counting you probably already are excited enough.

 

Once on board, put your phones in airplane mode and then turn WiFi back on. fire up the app and enjoy fun times, menus, ship maps, sign and sail account views and more. You don't have to buy any internet package to use anything on the hub BUT if you do decide to use its' chat feature it would just be 5 bucks per phone for the entire cruise. That is all outside any internet package you may get.

 

Clarification: You need to turn the WiFi back on, because you will need to connect to the ship's WiFi signal in order to use the HUB app's functionality. There is no charge for this :)

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Schoifmom

Schoifmom

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I found that while I had downloaded the hub at home, it for some reason had an issue connecting, so I uninstalled and downloaded it before we left the port. No issues after downloading again.

 

 

Sent from my iPad using Tapatalk

 

You probably had an updated that needed to be installed.

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PAcruzincouple

PAcruzincouple

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Correct. Everyone in your party can download the app right now (easier on your home high-speed internet if you have it) and even use the countdown timer if you want to see it every day - lol, although at T-5 and counting you probably already are excited enough.

 

Once on board, put your phones in airplane mode and then turn WiFi back on. fire up the app and enjoy fun times, menus, ship maps, sign and sail account views and more. You don't have to buy any internet package to use anything on the hub BUT if you do decide to use its' chat feature it would just be 5 bucks per phone for the entire cruise. That is all outside any internet package you may get.

$5.00 per phone per day

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momin05 Great Review Rare

momin05

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$5.00 per phone per day

The chat feature is not $5 per phone per day. It is a one-time charge of $5 and works for the entire cruise. Well worth it if you are traveling with a group. It doesn’t always work exactly 100 percent...texts may not he instantaneous all the time, but at times it works like a charm.

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Squirly

Squirly

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On the Conquest end of October none of us had to pay the 5 bucks. It didn’t always work great but it has made finding someone and cruising while staying in different rooms much better.

 

 

Sent from my iPhone using Forums

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teknoge3k

teknoge3k

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$5.00 per phone per day

 

As momin05 stated, this is incorrect information. It is NOT $5 per phone, per day.

 

The Hub App is free to use and you can do everything on it EXCEPT the chat feature. To activate chat it's $5 per device for the duration of the cruise.

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PAcruzincouple

PAcruzincouple

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The chat feature is not $5 per phone per day. It is a one-time charge of $5 and works for the entire cruise. Well worth it if you are traveling with a group. It doesn’t always work exactly 100 percent...texts may not he instantaneous all the time, but at times it works like a charm.

Social Wi-Fi Plan

 

$4.00 / day

Access the most popular social websites and applications. Includes Facebook, Twitter, Instagram, Pinterest, Linkedin, Facebook Messenger, Whatsapp, SnapChat and the most popular airline sites. Does not include access to most other websites or apps.

Save up to 15% when booked prior to sailing versus on-board pricing.

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teknoge3k

teknoge3k

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Social Wi-Fi Plan

 

$4.00 / day

Access the most popular social websites and applications. Includes Facebook, Twitter, Instagram, Pinterest, Linkedin, Facebook Messenger, Whatsapp, SnapChat and the most popular airline sites. Does not include access to most other websites or apps.

Save up to 15% when booked prior to sailing versus on-board pricing.

 

The OP is asking about the Carnival Hub app, not the social wifi plan. You do not need any Internet plans for the Hub app. 2 different things.

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PAcruzincouple

PAcruzincouple

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The OP is asking about the Carnival Hub app, not the social wifi plan. You do not need any Internet plans for the Hub app. 2 different things.

Yes I agree the hub app is free but I don't see on carnivals site where you can just pay $5 for the entire cruise to chat, not trying to start an argument I was under the impression you needed to purchase the social package to chat. Please direct me where I can find this because I would like to have that feature while I'm cruising. Thanks in advance.

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teknoge3k

teknoge3k

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Yes I agree the hub app is free but I don't see on carnivals site where you can just pay $5 for the entire cruise to chat, not trying to start an argument I was under the impression you needed to purchase the social package to chat. Please direct me where I can find this because I would like to have that feature while I'm cruising. Thanks in advance.

 

Nope, you don't need to purchase any Internet plan to use it. It's $5 per device for the entire cruise.

 

https://help.carnival.com/app/answers/detail/a_id/1152/~/carnivals-wi-fi-service-and-hub-app

 

Is the Carnival HUB app free?

The App is free to download and use on board. For a small additional fee ($5 USD for the voyage) the HUB App offers chat.

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PAcruzincouple

PAcruzincouple

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Nope, you don't need to purchase any Internet plan to use it. It's $5 per device for the entire cruise.

 

https://help.carnival.com/app/answers/detail/a_id/1152/~/carnivals-wi-fi-service-and-hub-app

 

Is the Carnival HUB app free?

The App is free to download and use on board. For a small additional fee ($5 USD for the voyage) the HUB App offers chat.

Thank you very much and sorry for misinforming people.

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teknoge3k

teknoge3k

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This will be the first time my daughter (13) will have a cousin with her and I am giving them some freedom to roam the ship. The online chat is like texting? I would be able to check in with them.

 

That is correct. They just need to keep the app running so the chats will come through. Otherwise they won't come through until you open the app again.(At least in my experience). - When I say this, I mean keep it running in the background, don't close it when you're done using it. You can still lock your screen and put it in your pocket.

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Kitty9453

Kitty9453

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That is correct. They just need to keep the app running so the chats will come through. Otherwise they won't come through until you open the app again.(At least in my experience). - When I say this, I mean keep it running in the background, don't close it when you're done using it. You can still lock your screen and put it in your pocket.

 

Thanks! This is great.

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