Bonnie - can someone sort this out re 8th April Cruise on Journey

[uktog]

Here is the communication we have just received from Azamara

 

At least we now have notification of the correct embarkation point however

 

1. This cruise goes to Dubai not Abu Dhabi

 

2. Previously on these boards and from Miami we have been told e visas were acceptable. Now this email says they are not. What exactly is the position. We have bought e visas, so is this money wasted? I am not sure we even have time given we leave soon to get other visas never mind the expense!!

 

So either this letter needs reissuing with the correct information or someone has goofed badly with the earlier visa advice - I believe from my own research it is the former that needs happening.

 

Not good either way

 

Dear Azamara Journey Guest,

We look forward to having you sail with us onboard the Azamara Journey from Singapore to Abu Dhabi.

To assist with your check-in experience in Singapore for your Cruise on the 8th of April, 2018, please note the following important information:

Port Address:

Singapore Cruise Centre

1 Maritime Square

Harbour Front Centre

Singapore 099253

We remind all guests to please contact the Embassy (Consular Services) of each country on your sailing or the visa service of your choice for specific visa requirements, information, forms and fees for your nationality. It is the sole responsibility of the guest to identify and obtain all required travel documents for the entire cruise vacation and have them available when necessary. Based on your final disembarkation port, your check in experience in Dubai may vary.

All Guest required to have a valid Indian and Sri Lankan Visa, please note the following:

• Your passports will be collected in the terminal and held in a safe location at Guest Services onboard.
  
  
• Bring a photocopy of your visa for Sri Lanka or your e-visa for Dubai and keep it with you, if required.
  
  
  • You can apply for Sri Lankan eVisa here:
    
    
    • Please apply for the 48 Hour Visa (No Charge).
      

    [*]https://www.eta.gov.lk/slvisa/visainfo/center.jsp?locale=en_US

  [*]Bring two (2) photo copies of your visa for India and keep them with you.

  • You can apply for Indian Visa here:
    
    
  • https://www.hcilondon.in/pages.php?id=28
    
    
  • Please note that the Indian eVisa (eta) is not accepted in the Port of Mumbai. Any issues encountered for guests who do not have the proper documentation will be the responsibility of the guests themselves.
    

INOCULATION / HEALTH

As detailed in our brochure, all guests must ensure that they are medically and physically fit for travel. The Centers for Disease Control (CDC) and the World Health Organization (WHO) provide guidelines as to which vaccinations are required in each country. In many cases inoculations are recommended but in some circumstances they are required. We recommend that you check with your health care professional or a Travel Medicine Specialist certified by the WHO for guidance. Other informational resources can be accessed at the Centers for Disease Control and Prevention's Traveler's Health website at www.cdc.gov/travel or toll free at 1-877-FYI-TRIP, and the World Health Organization website at www.who.int/vaccines-diseases/.

We look forward to welcoming you onboard Azamara Journey and wish you a pleasant and enjoyable cruise.

Yours sincerely,

Azamara Club Cruises

[TravelBugM]

At least they got the right port for Singapore this time!!!

[uktog]

New email now received, so at least we are not disembarking in Abu Dhabi or being told we cannot use e visas, but we are still checking in at Dubai.......oh well making progress at least\\Dear Azamara Journey Guest,

We look forward to having you sail with us onboard the Azamara Journey from Singapore to Dubai.

To assist with your check-in experience in Singapore for your Cruise on the 8th of April, 2018, please note the following important information:

We remind all guests to please contact the Embassy (Consular Services) of each country on your sailing or the visa service of your choice for specific visa requirements, information, forms and fees for your nationality. It is the sole responsibility of the guest to identify and obtain all required travel documents for the entire cruise vacation and have them available when necessary. Based on your final disembarkation port, your check in experience in Dubai may vary.

All Guest required to have a valid Indian and Sri Lankan Visa, please note the following:

• Your passports will be collected in the terminal and held in a safe location at Guest Services onboard.
  
• Bring a photocopy of your visa for Sri Lanka and keep it with you, if required.
  
  • You can apply for Sri Lankan eVisa here: https://www.eta.gov.lk/slvisa/visainfo/center.jsp?locale=en_US
    

  
  
  [*]Bring two (2) photo copies of your visa for India and keep them with you.
  
  

  • You can apply for Indian Visa here: https://indianvisaonline.gov.in/evisa/Registration
    

  
  
  

INOCULATION / HEALTH

As detailed in our brochure, all guests must ensure that they are medically and physically fit for travel. The Centers for Disease Control (CDC) and the World Health Organization (WHO) provide guidelines as to which vaccinations are required in each country. In many cases inoculations are recommended but in some circumstances they are required. We recommend that you check with your health care professional or a Travel Medicine Specialist certified by the WHO for guidance. Other informational resources can be accessed at the Centers for Disease Control and Prevention's Traveler's Health website at www.cdc.gov/travel or toll free at 1-877-FYI-TRIP, and the World Health Organization website at www.who.int/vaccines-diseases/.

We look forward to welcoming you onboard Azamara Journey and wish you a pleasant and enjoyable cruise.

Yours sincerely,

Azamara Club Cruises

 

 

 

 

[BBMacLaird]

The corrected version of that letter is on its way soon! Below is the text.

Sorry for the first letter's errors. :o

 

Dear Azamara Journey Guest,

We look forward to having yousail with us onboard the Azamara Journey from Singapore to Dubai.

To assist with your check-in experience in Singapore for your Cruise on the 8th of April, 2018, please note the following important information:

We remind all guests to please contact the Embassy (Consular Services) of each country on your sailing or the visa service of your choice for specific visa requirements, information, forms and fees for your nationality. It is the sole responsibility of the guest to identify and obtain all required travel documents for the entire cruise vacation and have them available when necessary. Based on your final disembarkation port, your check in experience in Dubai may vary.

All Guest required to have a valid Indian and SriLankan Visa, please note the following:

· Your passports will be collected in the terminal and held in a safe location at Guest Services onboard.

· Bring a photocopy of your visa for Sri Lanka and keep it with you, if required.

o You can apply for Sri Lankan eVisa here: https://www.eta.gov.lk/slvisa/visainfo/center.jsp?locale=en_US

· Bring two (2) photo copies of your visa for India and keep them with you.

o You can apply for Indian Visa here: https://indianvisaonline.gov.in/evisa/Registration

INOCULATION/ HEALTH

As detailed in our brochure, all guests must ensure that they are medically and physically fit for travel. The Centers for Disease Control (CDC) and the WorldHealth Organization (WHO) provide guidelines as to which vaccinations are required in each country. In many cases inoculations are recommended but insome circumstances they are required. We recommend that you check with your health care professional or a Travel Medicine Specialist certified by the WHOfor guidance. Other informational resources can be accessed at the Centers for Disease Control and Prevention's Traveler's Health website at www.cdc.gov/travel or toll free at 1-877-FYI-TRIP, and the WorldHealth Organization website at www.who.int/vaccines-diseases/.

We look forward to welcoming you onboard Azamara Journey and wish you a pleasant and enjoyable cruise.

 

Yours sincerely,

Azamara Club Cruises

[uktog]

Thanks Bonnie

That is the one I posted already - only one mistake in it - a silly one rather than a misleading one!!

I hope again someone reflects on what went wrong today, its happening way too often these days.

[Sidney24]

The corrected version of that letter is on its way soon! Below is the text.

Sorry for the first letter's errors. :o

 

Dear Azamara Journey Guest,

We look forward to having yousail with us onboard the Azamara Journey from Singapore to Dubai.

To assist with your check-in experience in Singapore for your Cruise on the 8th of April, 2018, please note the following important information:

We remind all guests to please contact the Embassy (Consular Services) of each country on your sailing or the visa service of your choice for specific visa requirements, information, forms and fees for your nationality. It is the sole responsibility of the guest to identify and obtain all required travel documents for the entire cruise vacation and have them available when necessary. Based on your final disembarkation port, your check in experience in Dubai may vary.

All Guest required to have a valid Indian and SriLankan Visa, please note the following:

· Your passports will be collected in the terminal and held in a safe location at Guest Services onboard.

· Bring a photocopy of your visa for Sri Lanka and keep it with you, if required.

o You can apply for Sri Lankan eVisa here: https://www.eta.gov.lk/slvisa/visainfo/center.jsp?locale=en_US

· Bring two (2) photo copies of your visa for India and keep them with you.

o You can apply for Indian Visa here: https://indianvisaonline.gov.in/evisa/Registration

INOCULATION/ HEALTH

As detailed in our brochure, all guests must ensure that they are medically and physically fit for travel. The Centers for Disease Control (CDC) and the WorldHealth Organization (WHO) provide guidelines as to which vaccinations are required in each country. In many cases inoculations are recommended but insome circumstances they are required. We recommend that you check with your health care professional or a Travel Medicine Specialist certified by the WHOfor guidance. Other informational resources can be accessed at the Centers for Disease Control and Prevention's Traveler's Health website at www.cdc.gov/travel or toll free at 1-877-FYI-TRIP, and the WorldHealth Organization website at www.who.int/vaccines-diseases/.

We look forward to welcoming you onboard Azamara Journey and wish you a pleasant and enjoyable cruise.

 

Yours sincerely,

Azamara Club Cruises

 

We were under the impression that visas for Sri Lanka and Myanmar could be arranged by front office after boarding ship.

 

Is this now no longer possible ?

 

If so does the above website for Sri Lanka visa apply for Australians ?

 

FYI, We have been to both Sri Lanka and Myanmar previously with Holland America and they arranged visa whilst we were onboard.

 

I will hold back saying anything about other issues such as India Visa.

[uktog]

I believe Sri Lanka is e Visa before arrival (so I suppose technically can be done onboard but I’ve now done ours ahead). I have had it confirmed verbally via the Documentation Officer onboard that the ship does indeed arrange the Myanmar visas. I appreciate folks won’t want to go on what I’ve been told verbally so given this new confusion I hope Azamara authorises our Blogging Officer to post a clarification.

The problem all stems from someone using a boiler plate template, properly Royal Caribbean for a different itinerary that is also out of date and not taking care to check things before issuing it.

Attention to detail, a behaviour we love onboard but sadly lacking shoreside.

 

 

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[Sidney24]

I believe Sri Lanka is e Visa before arrival (so I suppose technically can be done onboard but I’ve now done ours ahead). I have had it confirmed verbally via the Documentation Officer onboard that the ship does indeed arrange the Myanmar visas. I appreciate folks won’t want to go on what I’ve been told verbally so given this new confusion I hope Azamara authorises our Blogging Officer to post a clarification.

The problem all stems from someone using a boiler plate template, properly Royal Caribbean for a different itinerary that is also out of date and not taking care to check things before issuing it.

Attention to detail, a behaviour we love onboard but sadly lacking shoreside.

 

 

Sent from my iPad using Forums

I am looking forward to comparing Azamara against HA, Princess, Oceania, and Celebrity. They have definitely been slow starting this race. Hopefully as you say they make up for it ONBOARD.

[BBMacLaird]

I believe Sri Lanka is e Visa before arrival (so I suppose technically can be done onboard but I’ve now done ours ahead). I have had it confirmed verbally via the Documentation Officer onboard that the ship does indeed arrange the Myanmar visas. I appreciate folks won’t want to go on what I’ve been told verbally so given this new confusion I hope Azamara authorises our Blogging Officer to post a clarification.

 

 

I'm told that yes, the ship will arrange visas for visiting Myanmar. But that the e-visa for Sri Lanka needs to be secured before hand.

Hope this helps!

[uktog]

I'm told that yes, the ship will arrange visas for visiting Myanmar. But that the e-visa for Sri Lanka needs to be secured before hand.

 

Hope this helps!

 

 

 

Thanks. The communication left the gaping hole and confusion so that should clear it up

 

 

 

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