We have a large amount of obc for the transatlantic due to Explora messing up on an itinerary change. Our hotel booked through them was to be b and b but they claimed unable to get a rate other than room only so gave us obc to cover the extras. This was in addition to the obc (price reduction not given) when they reduced the cruise by two nights.
My agent tried very hard to argue a refund but no. It was ridiculous and Explora just said obc for 4 nights breakfast and 2 nights less or nothing
I accepted the position because I’d identified three excursions that whilst pretty expensive would use the credit. I will be very unhappy if we do not get these now we have to wait until we board to book them. I expected Explora to be like Azamara as they use the same software and to be able to use obc to book excursions precruise.
Having been onboard before I know there is absolutely nothing else I would want to spend this obc on. I will be very very unhappy if I can’t get the excursions I want or close alternatives