tallnthensome Posted June 17, 2018 #1 Share Posted June 17, 2018 I Had a hold on a cruise. I paid the $1800 deposit but never received a confirmation email. It shows up under my profile on the website which is fine but I'd like to get and am used to getting an email confirmation with the payment on other lines. Is this normal with X as it's our first? Thanks ... Link to comment Share on other sites More sharing options...
Canadianhey! Posted June 17, 2018 #2 Share Posted June 17, 2018 I have always got a booking confirmation. Email them and ask for one instead of staying on hold forever with a phone call. Link to comment Share on other sites More sharing options...
twincheryl Posted June 17, 2018 #3 Share Posted June 17, 2018 Sometimes it has taken a couple of hours to get the email. If it shows up on your online acct, I'd just try a call and see what happens. Last week I called about a price reduction and got right through... surprise! Link to comment Share on other sites More sharing options...
deliver42 Posted June 17, 2018 #4 Share Posted June 17, 2018 You might want to check your spam also. Link to comment Share on other sites More sharing options...
Duanerice1 Posted June 17, 2018 #5 Share Posted June 17, 2018 We never got our either so I emailed and they sent a copy. celebrityrrs@celebrity.com Link to comment Share on other sites More sharing options...
bighairtexan Posted June 17, 2018 #6 Share Posted June 17, 2018 Sometimes I've had to call/email to request a copy, sometimes it just comes relatively quickly on its own, and sometimes I forget all about it and it arrives in my email a week or so later. Link to comment Share on other sites More sharing options...
tallnthensome Posted June 18, 2018 Author #7 Share Posted June 18, 2018 We never got our either so I emailed and they sent a copy. celebrityrrs@celebrity.com I had to, they sent it .... all good. Link to comment Share on other sites More sharing options...
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