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SUN to Key West conflicting arrival time (July9'18)


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I'm getting conflicting info. In my NCL vacation summary for my cruise to Cuba on the Sun leaving July 9, it lists us arriving in Key West at 3:30 a.m. However, I have a friend who just recently took this cruise and she said it was 3:30 p.m! I called NCL to get confirmation and was told it was indeed 3:30 AM. Then, I looked on Key West calendar of cruise ships and it indicates 3:30 PM.

I would think NCL will have lots of ticked off people if it is actually 3:30 p.m. when everyone is expecting it to be a.m.

I have no idea how to get accurate information. Anyone have suggestions? Anyone have experience with this?

Thanks all!

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0n that cruise also and was equally confused...I decided to just wait and see.

 

So I finally contacted the person I booked the cruise with (NCL rep) and he spent over an hour trying to clarify. We actually get into port in the afternoon. The correct time is 3:30 p.m. I'm really upset because I had booked excursions (not with NCL)all day and now have to cancel them all. Not pleased with NCL.

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You are NOT going to arrive at 3:30 a.m. A little common sense will tell you that.

Exactly. Which is why I called NCL asking for confirmation of the time which is when they confirmed it as a.m.

As to the other smart-ass comments, way to create a supportive community! So glad you could add positive contributions and constructive comments. :*

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Exactly. Which is why I called NCL asking for confirmation of the time which is when they confirmed it as a.m.

As to the other smart-ass comments, way to create a supportive community! So glad you could add positive contributions and constructive comments. :*

 

I am buying you a drink! :cool:;)

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