Click.Write.Post. Posted August 21, 2018 #1 Share Posted August 21, 2018 (edited) I had many questions about the Navigator before my last cruise so I took a few pictures and screen shots to share on here. We did not receive an announcement about the app until a few hours after being onboard and then we saw the poster listed below on one of our walkabouts. Each ship will have a different WiFi to connect to, ours was the “Amsterdam-Guest.” You will create a login and pin. The pin allows you to see the onboard account charges and statement if you are the primary person; and it allows you to make purchases and reservations regardless of being the 1st or 2nd guest in the stateroom. In the upper left corner there is a chat bubble icon. Click this icon to chat with others onboard. The tool does not notify you that you have a message so check it throughout the day when you are not with individuals in your party or as you make new friends on board whom you can also chat with. In the upper right corner, there are three lines that you tap on to take you to the different options available in the tool. You tap on the picture menu you want to access. You can electronically plan your day and future days onboard by adding events happening on board. Here I was browsing events for the next day at sea on our way to Victoria after leaving Ketchikan. Also, dining reservations will automatically show up in your itinerary, if I remember correctly. Continued in next post... Sent from my iPhone using Forums Edited August 21, 2018 by Click.Write.Post. Link to comment Share on other sites More sharing options...
Click.Write.Post. Posted August 21, 2018 Author #2 Share Posted August 21, 2018 (edited) My favorite feature was reviewing dining options and menus. This is an example of the Canaletto menu available online. Breakfast and lunch menus were not available online neither were any Lido Market menu. Sent from my iPhone using Forums Edited August 21, 2018 by Click.Write.Post. Link to comment Share on other sites More sharing options...
Click.Write.Post. Posted August 21, 2018 Author #3 Share Posted August 21, 2018 Here are a few other screen shots of the Navigator Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
kwb101 Posted August 21, 2018 #4 Share Posted August 21, 2018 Thanks for the good info. One question; are you still limited to one login per stateroom/account? We were on Maasdam in April and May, and could readily book the extra-cost restaurants, but had to call the reservations desk to change or cancel, which made that function seem unfinished. Link to comment Share on other sites More sharing options...
rsldonk Posted August 21, 2018 #5 Share Posted August 21, 2018 Thanks for the good info. One question; are you still limited to one login per stateroom/account? We were on Maasdam in April and May, and could readily book the extra-cost restaurants, but had to call the reservations desk to change or cancel, which made that function seem unfinished. On Westerdam two weeks ago, both of us were able to log on at the same time. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
rsldonk Posted August 21, 2018 #6 Share Posted August 21, 2018 There were some discrepancies between the printed where and when and the navigator app when it came to locations of events. As we were told, if there is a discrepancy, go with the printed copy. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Click.Write.Post. Posted August 21, 2018 Author #7 Share Posted August 21, 2018 Thanks for the good info. One question; are you still limited to one login per stateroom/account? We were on Maasdam in April and May, and could readily book the extra-cost restaurants, but had to call the reservations desk to change or cancel, which made that function seem unfinished. We each had our own accounts. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Click.Write.Post. Posted August 21, 2018 Author #8 Share Posted August 21, 2018 There were some discrepancies between the printed where and when and the navigator app when it came to locations of events. As we were told, if there is a discrepancy, go with the printed copy. Sent from my iPhone using Forums We did not experience this. One thing that the Navigator tool does is group things on the hour and then the description of the event indicated the time within that hour. For instance under the 5:00 PM hour it might say wildlife viewing, but in the description is gives the time of 5:30 PM. That tripped us up a few times in the beginning, but at least we were early to those events. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Rare POA1 Posted August 21, 2018 #9 Share Posted August 21, 2018 Thanks for the good info. One question; are you still limited to one login per stateroom/account?We were on Maasdam in April and May, and could readily book the extra-cost restaurants, but had to call the reservations desk to change or cancel, which made that function seem unfinished. Anyone can use the intranet and the HAL app. It's the internet account that can only be used by one person at a time. For example: If I purchase an internet plan, I can log in on my computer - but not my phone at the same time. If I log out, my wife can log in and use the account. You could theoretically purchase two accounts, but that's kind of expensive. However, the Navigator "app" which is really just an intranet website, can be used by anyone. Your account there is tied to your folio - as opposed to the internet account which is tied to a username and password. (Hope that made sense.) Link to comment Share on other sites More sharing options...
0bnxshs Posted August 21, 2018 #10 Share Posted August 21, 2018 (edited) Anyone can use the intranet and the HAL app. It's the internet account that can only be used by one person at a time. For example: If I purchase an internet plan, I can log in on my computer - but not my phone at the same time. If I log out, my wife can log in and use the account. You could theoretically purchase two accounts, but that's kind of expensive. However, the Navigator "app" which is really just an intranet website, can be used by anyone. Your account there is tied to your folio - as opposed to the internet account which is tied to a username and password. (Hope that made sense.) Some may consider it "cheating" or "gaming the system", but with a wireless travel router even the 1 device at a time restriction on internet logons can be circumvented. They usually also function as an external power source as well. OP, nice in-service on the Navigator tool. :D Edited August 21, 2018 by 0bnxshs Link to comment Share on other sites More sharing options...
Alberta Quilter Posted August 21, 2018 #11 Share Posted August 21, 2018 Thanks for the tutorial, OP! Very timely for me! Link to comment Share on other sites More sharing options...
kwb101 Posted August 21, 2018 #12 Share Posted August 21, 2018 Anyone can use the intranet and the HAL app. It's the internet account that can only be used by one person at a time. You're right, I wasn't differentiating between the two. My apologies. Link to comment Share on other sites More sharing options...
IslandThyme Posted August 21, 2018 #13 Share Posted August 21, 2018 Super-helpful preview for those of us who haven't seen it yet. Thanks for posting! Link to comment Share on other sites More sharing options...
Rare Vict0riann Posted August 21, 2018 #14 Share Posted August 21, 2018 I found the Chat icon did advise you if you had a message, with a little number alongside the icon - but of course, no sound. It would be nice if there was a sound...:) Link to comment Share on other sites More sharing options...
Click.Write.Post. Posted August 21, 2018 Author #15 Share Posted August 21, 2018 Some may consider it "cheating" or "gaming the system", but with a wireless travel router even the 1 device at a time restriction on internet logons can be circumvented. They usually also function as an external power source as well. OP, nice in-service on the Navigator tool. :D Thank you! Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Click.Write.Post. Posted August 21, 2018 Author #16 Share Posted August 21, 2018 I found the Chat icon did advise you if you had a message, with a little number alongside the icon - but of course, no sound. It would be nice if there was a sound...:) Yes, that is correct. If you had a message a number in a red circle did appear, but no sound notification. It is a helpful tool. We used the chat feature about once or twice a day depending on what we had going on. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
dshroyer Posted August 21, 2018 #17 Share Posted August 21, 2018 There were some discrepancies between the printed where and when and the navigator app when it came to locations of events. As we were told, if there is a discrepancy, go with the printed copy. Sent from my iPhone using Forums yes,we were on the Eurodam and NUMEROUS times the online navigator was not in synch with the printed copy. Sometimes the printed was correct. Other times the online one was correct. Very frustrating. Link to comment Share on other sites More sharing options...
teamjess Posted August 21, 2018 #18 Share Posted August 21, 2018 I used the chat feature on the Navigator quite a bit to communicate with my kids (young adults). It was very convenient. Not as convenient as iMessage but it did the job. Link to comment Share on other sites More sharing options...
Cruise Suzy Posted August 21, 2018 #19 Share Posted August 21, 2018 I found the Chat icon did advise you if you had a message, with a little number alongside the icon - but of course, no sound. It would be nice if there was a sound...:) As someone who prefers to not hear a lot of "noise," I'm perfectly fine with no sound notification from the Navigator chat. When dining with DD's family, their phones are pinging. (Even if the phones are on vibrate, all four feel they must check the sender.) Sometimes, even those sitting at adjacent tables get more notifications than DD's family. Whatever happened to conversing with others at the table???? JMO Link to comment Share on other sites More sharing options...
Click.Write.Post. Posted August 21, 2018 Author #20 Share Posted August 21, 2018 As someone who prefers to not hear a lot of "noise," I'm perfectly fine with no sound notification from the Navigator chat. When dining with DD's family, their phones are pinging. (Even if the phones are on vibrate, all four feel they must check the sender.) Sometimes, even those sitting at adjacent tables get more notifications than DD's family. Whatever happened to conversing with others at the table???? JMO I understand! We have a no phones at dinner policy with the exception of taking a few food pictures. Our phones are with us, just turned off or put away and no checking it if it does go off unless we are expecting a message for some reason. Even on land, I remind my hubby and parents to put their phones away at dinner lol. ;) I didn’t mind that it didn’t notify you as for the two of us traveling, we knew when to check for messages. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Sunworbythebeach Posted March 9, 2019 #21 Share Posted March 9, 2019 I am trying to set up my account on the Navigator right now, but it doesn't seem to work. Is this something that has to be done on the ship or very close to cruising time? I am still a month away from our cruise. By the way, that was an excellent review/information on this feature. Link to comment Share on other sites More sharing options...
ArtsyCraftsy Posted March 9, 2019 #22 Share Posted March 9, 2019 33 minutes ago, Sunworbythebeach said: I am trying to set up my account on the Navigator right now, but it doesn't seem to work. Is this something that has to be done on the ship or very close to cruising time? I am still a month away from our cruise. By the way, that was an excellent review/information on this feature. It has to be done on the ship after you board as you have to connect to the ship’s wifi to set up your account for that ship. Link to comment Share on other sites More sharing options...
Sunworbythebeach Posted March 9, 2019 #23 Share Posted March 9, 2019 Thank you so much. You have saved me much aggravation 😀 Link to comment Share on other sites More sharing options...
trophy_23 Posted March 9, 2019 #24 Share Posted March 9, 2019 (edited) Navigator app worked well. I used it a lot on our 10day Southern Caribbean cruise last week on Koningsdam. Was handy for checking things going on during the day and the onboard account. Only thing I wish it had is an option for the messenger portion to buzz when you get a message. Edited March 9, 2019 by trophy_23 Link to comment Share on other sites More sharing options...
Sunworbythebeach Posted March 9, 2019 #25 Share Posted March 9, 2019 This is something I would definitely use on the cruise! Link to comment Share on other sites More sharing options...
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