BtoB on Vision snafu?

[smc99]

We were on the October 5th Mediterranean cruise on Vision of the Seas, then the October 18th Transatlantic.  We went ashore in Barcelona on the turnaround day, but there was apparently some kind of snafu for those who stayed onboard. We got a letter of apology, a bottle of champagne and an offer of a discount for a future cruise.

 Does anyone know what happened?    

[John&LaLa]

What did the letter say?

[Merion_Mom]

8 hours ago, smc99 said:

We were on the October 5th Mediterranean cruise on Vision of the Seas, then the October 18th Transatlantic.  We went ashore in Barcelona on the turnaround day, but there was apparently some kind of snafu for those who stayed onboard. We got a letter of apology, a bottle of champagne and an offer of a discount for a future cruise.

 Does anyone know what happened?    

Ask your fellow cruisers on the Roll Call.

[smc99]

 It said that "Royal Caribbean International sincerely apologizes for the inconvenience you experienced while transitioning from one cruise to the next."  
 

[smc99]

11 hours ago, Merion_Mom said:

Ask your fellow cruisers on the Roll Call.

 I don't see where I can do that since it's now a past cruise.  ?