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Miami Terminal G for Empress


LB_NJ
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We sailed out of Terminal G for Navigator 11/23/18 cruise and back into Terminal G at the completion of the cruise on 12/2/18. First let me say that we have used this terminal several times during the summer of 2018 with the Celebrity Equinox and had no problems then. Unfortunately this time was a different story. We both have handicapping issues so we need wheelchairs to board and disembark. It took quite a while to get wheelchairs to board and then when we got to checkin the cameras didn't work so the pictures had to be taken on the ship. On disembarking the wheelchairs were an issue again...not enough pushers both on the ship (yes we arrived 45 minutes before the start time) and on the land side. Also the escalators were not working so guests who had some luggage had to take the 2 elevators. Unfortunately the Port of Miami thinks its an airport and uses carousels with about 10 luggage tag numbers on each of the 3 carousels. One other point the Port of Miami has just opened a new terminal...Terminal A for the Oasis class of RCL ships and it was very hard for our limo driver to navigate out of the port.

Hope it goes better for you!

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