vegaslover Posted December 22, 2018 #1 Share Posted December 22, 2018 Going on the Symphony of the seas in February. I have read that they are using facial recognition to check in at going through customs. I can not find out anywhere how to get the app anyone use it yet? Thanks Link to comment Share on other sites More sharing options...
Clarea Posted December 22, 2018 #2 Share Posted December 22, 2018 14 minutes ago, vegaslover said: Going on the Symphony of the seas in February. I have read that they are using facial recognition to check in at going through customs. I can not find out anywhere how to get the app anyone use it yet? Thanks There's no app that does facial recognition on Royal. You upload a photo as part of online check-in, and they use that photo for facial recognition later. Link to comment Share on other sites More sharing options...
Rare broberts Posted December 22, 2018 #3 Share Posted December 22, 2018 You may be conflating a number of technologies. Customs & Border Protection have a mobile passport app for mobile devices. The app facilitates clearing customs & immigration when returning from a cruise. It is available for the port of Miami. https://www.cbp.gov/travel/us-citizens/mobile-passport-control There is also supposed to be a RCI app that allows one to use a mobile to upload a picture and set up an onboard account before departure. One is then supposed to be able to simply walk onto the ship. I have yet to see this app in an app store. Link to comment Share on other sites More sharing options...
vegaslover Posted December 22, 2018 Author #4 Share Posted December 22, 2018 That is what I am trying to find Link to comment Share on other sites More sharing options...
Clarea Posted December 22, 2018 #5 Share Posted December 22, 2018 2 hours ago, vegaslover said: That is what I am trying to find The latest app (and only one being improved at this point) is this: https://itunes.apple.com/us/app/royal-caribbean-international/id1260728016 There is another app in use called Royal IQ, but this is being removed from the ships and replaced with the app linked above. I believe only Quantum class ships are still using Royal IQ. Link to comment Share on other sites More sharing options...
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