E-docs unavailable?

[peachgrill]

Hey everyone,

 

We have paid in full for our cruise leaving Feb 9th. I was able to view our e-docs a couple of days ago. Yesterday I submitted upgrade bid offers on a couple of different stateroom types. When I went to check our e-docs today, it says "The reservation is not yet READY to be retrieved. Try again.. ".

 

Has anyone ever experienced this before? Could this have something to do with the possibility of being upgraded?

 

Thanks!

[don't-use-real-name]

Since you were able to view your e-docs a few days ago everything should or must be in order.

Thus that noted maybe your upgrade/bid is being considered ?

 

Your reservation is not yet ready for retrieval - try again

 

Wait a while longer and try again - NCL maybe un-re-booting its computer machinery - this usually happens

in the wee hours of the night getting the ole site went on vacation or the 404 page 50? page.

 

Good Luck - wait it out a little longer !

[JSN005]

I had the same issue today, not sure what the problem was. I called 1-866-625-1160 and after waiting on hold for 20 minutes and another 5 minutes after I talked to someone, they solved the problem.

[kblac708]

Same for me for two different reservation numbers and we are 80 days out.

 

The site is now asking us to complete our payment, which was paid in full when we booked. We even have a $.01 and a $.02 credit for some reason.  I figured I would give it until Monday and if its still showing the same, then I will call.