Rare BirdTravels Posted January 23, 2019 #1 Share Posted January 23, 2019 Dear Valued Guests and Travel Partners: Norwegian Cruise Line has important information regarding Norwegian Encore's seven-day Eastern Caribbean sailing from Miami on November 17, 2019. All guests booked on this cruise must be aware of the change and travel professionals are asked to forward this information to their clients. We regret to inform you that the November 17, 2019 sailing on Norwegian Encore has been cancelled. All reservations will automatically be cancelled, and refunds will be processed to the original form of payment. As a gesture of concern for your experience and gratitude for your understanding, we are extending a 15% discount towards a new reservation at the published fare for any available cruise within the fleet. The special offer is only available within the next 30 days, or by February 20, 2019. At the time of booking, you must reference your Latitudes number or cancelled reservation number. We are also offering up to $300 per person for any flight change fees incurred. We look forward to hearing from you by February 20, 2019 to assist with your new reservation. Our dedicated Support Services team is standing by at (877) 461-1160 Monday through Friday, from 9:00 a.m. to 6:00 p.m. EST. For any guests booked outside of the U.S. or Canada please visit www.ncl.com for our local contact information in handling your reservation. We apologize again for this change and thank you for your continuous loyalty and support. We look forward to welcoming you on board soon and providing you with an exceptional vacation experience. Sincerely, Vivian Ewart Senior Vice President, Passenger Services Link to comment Share on other sites More sharing options...
Son of a son of a ... Posted January 23, 2019 #2 Share Posted January 23, 2019 (edited) Is the TA still scheduled? edit: no, just rerouted Edited January 23, 2019 by Son of a son of a ... Link to comment Share on other sites More sharing options...
WhenIsOurNextCruise Posted January 23, 2019 #3 Share Posted January 23, 2019 (edited) And they shortened the inaugural from Southampton to Miami from an 11 day cruise to a 9 day cruise, arriving in Miami (or NYC) on 11/11instead of 11/13. So where are they going from 11/11 through 11/24? Edited January 23, 2019 by WhenIsOurNextCruise Link to comment Share on other sites More sharing options...
DeeandNatalie Posted January 23, 2019 #4 Share Posted January 23, 2019 2 minutes ago, Son of a son of a ... said: Is the TA still scheduled? It is, but they've shaved 2 days off, and the ship is finishing in NYC rather than Miami :( Link to comment Share on other sites More sharing options...
Rare shof515 Posted January 23, 2019 #5 Share Posted January 23, 2019 2 minutes ago, WhenIsOurNextCruise said: So where are they going from 11/11 through 11/24? rumor in various facebook groups, they will be various travel agent events planned like what they did with the bliss last year Link to comment Share on other sites More sharing options...
Rare BirdTravels Posted January 23, 2019 Author #6 Share Posted January 23, 2019 That's exactly what they did with the inaugural Joy from Seattle in April. They cancelled the first cruise so that they could do more TA and Press non-revenue cruises to drum up business. Link to comment Share on other sites More sharing options...
Rare BirdTravels Posted January 26, 2019 Author #7 Share Posted January 26, 2019 Well, they have now cancelled the Encore reservation. We had paid the deposit with CruiseNext certificates, which have not been restored to our account,,,, yet. Link to comment Share on other sites More sharing options...
swmichigan cruiser Posted January 26, 2019 #8 Share Posted January 26, 2019 I already booked another cruise and had the certificates transferred to that one. I was fortunate I hadn't booked air yet and I had already made reservations for the Nov 24 and Dec 1 Encore cruises so it turns out I will still be in the first official cruise out of Miami. Link to comment Share on other sites More sharing options...
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