zitsky Posted February 9, 2019 #1 Share Posted February 9, 2019 I've paid the deviation fee because we made our own plans at the end of the trip. But my TA says we should still have a Viking transfer at the beginning? Has anyone done this who can confirm this? Link to comment Share on other sites More sharing options...
Missymssy Posted February 10, 2019 #2 Share Posted February 10, 2019 Lol. I just emailed tellus@viking almost the same question! We arrive early in Alaska, but asked if we still have a transfer to airportafter disembarking. I will post back when they reply Link to comment Share on other sites More sharing options...
zitsky Posted February 10, 2019 Author #3 Share Posted February 10, 2019 8 minutes ago, Missymssy said: Lol. I just emailed tellus@viking almost the same question! We arrive early in Alaska, but asked if we still have a transfer to airportafter disembarking. I will post back when they reply Why didn't I think of that! Maybe because I'm using a TA. Link to comment Share on other sites More sharing options...
Missymssy Posted February 10, 2019 #4 Share Posted February 10, 2019 I do too, but someone on here posted that and they got back to me quicker than my ta last time Link to comment Share on other sites More sharing options...
zitsky Posted February 10, 2019 Author #5 Share Posted February 10, 2019 4 minutes ago, Missymssy said: I do too, but someone on here posted that and they got back to me quicker than my ta last time Ok. Thanks! Link to comment Share on other sites More sharing options...
Rare Peregrina651 Posted February 10, 2019 #6 Share Posted February 10, 2019 Been there. Done that. In 2016, when we extended our trip after our cruise, we had transfers on arrival but had to get ourselves to the airport when we left. Coming up in a few weeks, we are arriving early and will be getting ourselves to the ship but when we head to the airport on disembarkation day, it will be on a Viking bus. Link to comment Share on other sites More sharing options...
caviargal Posted February 10, 2019 #7 Share Posted February 10, 2019 (edited) No transfers with deviated air. And watch out for changes. We paid the fee to deviate the flights we wanted and then months later received an "update" that put us back on the exact flights we did NOT want and paid the fee to get away from. Multiple calls later and different answers from everyone we spoke with, we were told the flights VO booked us on with the extra fee do not work for departure time from ship. One would reasonably expect that their air department would have known that. And then it took multiple calls to get my fees refunded. Altogether, far more hassle and misinformation than with any other line IME. Edited February 10, 2019 by caviargal Link to comment Share on other sites More sharing options...
zitsky Posted February 10, 2019 Author #8 Share Posted February 10, 2019 I have emailed tellus and my TA since we are getting different answers. Thanks for your comments. Link to comment Share on other sites More sharing options...
Rare Peregrina651 Posted February 10, 2019 #9 Share Posted February 10, 2019 This is from the doc booklet for our upcoming cruise. We are arriving early, so no transfer. The transfer between ships is part of the itinerary, not the flight plan. At the end of the trip, we have a transfer to the airport: Link to comment Share on other sites More sharing options...
zitsky Posted February 10, 2019 Author #10 Share Posted February 10, 2019 That's interesting. How many weeks in advance did you receive your documents? Link to comment Share on other sites More sharing options...
zitsky Posted February 10, 2019 Author #11 Share Posted February 10, 2019 Here is a reply from Viking Social. I do have a transfer at the beginning. We’re in receipt of your inquiry, and are happy to provide some information to inform your travel. As you arrive in Venice on the same day of your cruise embarkation, we are able to honor your transfer to the ship upon your arrival. Link to comment Share on other sites More sharing options...
Rare Peregrina651 Posted February 10, 2019 #12 Share Posted February 10, 2019 3 hours ago, zitsky said: That's interesting. How many weeks in advance did you receive your documents? Mine were delivered on January 30 for our March 19 cruise. I was not expecting them until the end of February. Link to comment Share on other sites More sharing options...
zitsky Posted February 10, 2019 Author #13 Share Posted February 10, 2019 I'm so glad to get this info from Viking. It will save me a lot of money. Link to comment Share on other sites More sharing options...
FionaGal Posted February 10, 2019 #14 Share Posted February 10, 2019 (edited) Glad you got your answer! Edited February 10, 2019 by FionaGal Link to comment Share on other sites More sharing options...
Missymssy Posted February 11, 2019 #15 Share Posted February 11, 2019 A little late, but I received the same answer from Visiting. Flying in early, we only have up the transfer TO ship. Yay. From Viking email: Your transfer in Vancouver will be honored as you’ll be flying out the same day as your disembarkation. We hope that information is helpful to your travel plans. Link to comment Share on other sites More sharing options...
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