App check in ,birth dates not correct

[Saman]

I am just starting to do our checkin on the app ,and i notice all our birth dates are a day before the correct date ,should i leave them as they are ,correct them or contact them about it.

TIA

[Clarea]

I would contact whoever booked your cruise and confirm the correct birth dates are on the reservation.

[Saman]

8 minutes ago, Host Clarea said:

I would contact whoever booked your cruise and confirm the correct birth dates are on the reservation.

I will contact call center we booked direct ,have looked on my paperwork and no birthdate on there only comes up on the app .I am wondering if its something to do with age at day of travel ,that they make you of age a day before birthday.

[h20skibum]

If your birthdates are not correct, your points may not post correctly to your C&A account. I would call and make sure they have birth dates correct, and that your C&A number is properly registered for your cruise.


Past Reviews post 184

[Saman]

Strange thing is i have just checked and on the website our birth dates are correct ,but are still a day before on app .

I think i will do checkin on website ,is date of birth on sea pass?

[Clarea]

4 minutes ago, Saman said:

Strange thing is i have just checked and on the website our birth dates are correct ,but are still a day before on app .

I think i will do checkin on website ,is date of birth on sea pass?

 

No, date of birth is not on the SetSail (boarding) pass or the SeaPass card.

[ShillyShally]

27 minutes ago, Saman said:

Strange thing is i have just checked and on the website our birth dates are correct ,but are still a day before on app .

I think i will do checkin on website ,is date of birth on sea pass?

Glad they're showing correct on the website but definitely double check that's what they have when you call as it could impact so many things and you don't want it to impact check-in!