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Someone at Carnival REALLY does care!! $750 REFUND

Tom-n-Cheryl

By Tom-n-Cheryl,
in Carnival Cruise Lines

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Tom-n-Cheryl "Live from...." Rare

Tom-n-Cheryl

Posted
Posted

On our most recent cruise (Glory 3/20/04) all 4 of us (myself, DW, 2 sons) were booked. Well - the SUV was totally packed and running, when my (almost 17) year old son stated he did not wish to go, and would rather stay home (yes, I know he needs to be EVALUATED...LOL). On our last vacation he stated the same thing, and was "brought along" anyway. We knew what kind of "fun" all of us would have if we took him on the cruise.. so we hauled out his suitcase, and left him there - with Grandpa!

 

At check in, with 3 of us there and 4 tickets, I said "I know there is no refund for this. My oldest son..." - and preceded to tell the agent the same story as to why only 3 would be sailing that day.

 

Well --- this morning my online checkcard account showed a credit (from Carnival) for the exact amount of his fare... I am not sure if action by that booking agent is to thank for this - or if someone somewhere looked up our sailing (and future booking) history with Carnival, and thought it would be good PR... as it stands, I am using this $ as final payment on our next booked cruise!!!

 

I never asked for a refund, and frankly had written it off as a LEARNING experience...

 

Has anyone else out there had similar OUT OF THE BLUE $ situations with Carnival???

 

 

Tom

 

Sensation - July 1st, 2004

countdown.cgi?trgb=000000&srgb=00ff00&prgb=0000ff&cdt=2004;7;1;16;00;00&timezone=GMT-0500

 

Legend - THANKSGIVING - Nov. 19th, 2004

countdown.cgi?trgb=000000&srgb=00ff00&prgb=0000ff&cdt=2004;11;19;16;00;00&timezone=GMT-0500

 

Miracle Spring Break, March 20th, 2005

countdown.cgi?trgb=000000&srgb=00ff00&prgb=191970&cdt=2005;3;20;16;00;00&timezone=GMT-0500

 

 

 

MIRACLE.......3/05

LEGEND.......11/04

SENSATION.....7/04

GLORY.........3/04

SENSATION.....1/04

SENSATION....10/03

GLORY.........7/03

SENSATION.....7/03

INSPIRATION..11/02

PRIDE.........7/02

FANTASY......10/01

FANTASY......10/00

FANTASY.......8/00

SENSATION.....6/00

DOLPHIN IV....3/00

FANTASY.......9/99

 

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imatarb

imatarb

Posted
Posted

WOW...that's great. Isn't it nice when those unexpected wonderful things happen? Says a lot about Carnival wanting to make their clients happy.

 

Congrats, and have fun booking the next cruise!

 

Lisa icon_smile.gif

 

Monarch of the Seas - '94

Royal Majesty - '96

 

Countdown to VICTORY

countdown.cgi?trgb=000000&srgb=00ff00&prgb=800080&cdt=2004;5;9;16;00;00&timezone=GMT-0500

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L2J

L2J

Posted
Posted

All I can say is WoW!!

 

Liv...Winds are 15 knots and holding....the whole world is a drop zone!

 

 

 

countdown.cgi?trgb=000000&srgb=00ff00&prgb=0000ff&cdt=2004;10;23;16;00;00&timezone=GMT-0600

Until the SINsational Cruise from the Bayou

 

 

countdown.cgi?trgb=000000&srgb=00ff00&prgb=ff0000&cdt=2005;10;30;16;00;00&timezone=GMT-0500

Until the Valor Vampires

 

 

valorvampires.gif

 

NCL Sky 2/02

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AllenF

AllenF

Posted
Posted

Tom,

Glad to here about your refund. I remember when yall told us the oldest did not come and how you were out on his money for the cruise when we met on your balcony.

 

11/02/03 Carnival Inspiration

03/20/04 Carnival Glory

12/13/04 Carnival Legend

04/17/05 Carnival Spirit

 

 

Till the Legend Sails

countdown.cgi?trgb=000000&srgb=00ff00&prgb=008080&cdt=2004;12;13;16;00;00&timezone=GMT-0500

 

 

Taking the Spirit West Aloha style

countdown.cgi?trgb=000000&srgb=00ff00&prgb=4169e1&cdt=2005;4;17;21;0;00&timezone=GMT-0800

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Tom-n-Cheryl "Live from...." Rare

Tom-n-Cheryl

Posted
  • Author
Posted

Hi Allen! That Spirit cruise of yours should be a BLAST!! Have fun!

 

doulasue: no, we have NEVER opted for any insurance...

 

Tom

 

Sensation - July 1st, 2004

countdown.cgi?trgb=000000&srgb=00ff00&prgb=0000ff&cdt=2004;7;1;16;00;00&timezone=GMT-0500

 

Legend - THANKSGIVING - Nov. 19th, 2004

countdown.cgi?trgb=000000&srgb=00ff00&prgb=0000ff&cdt=2004;11;19;16;00;00&timezone=GMT-0500

 

Miracle Spring Break, March 20th, 2005

countdown.cgi?trgb=000000&srgb=00ff00&prgb=191970&cdt=2005;3;20;16;00;00&timezone=GMT-0500

 

 

 

MIRACLE.......3/05

LEGEND.......11/04

SENSATION.....7/04

GLORY.........3/04

SENSATION.....1/04

SENSATION....10/03

GLORY.........7/03

SENSATION.....7/03

INSPIRATION..11/02

PRIDE.........7/02

FANTASY......10/01

FANTASY......10/00

FANTASY.......8/00

SENSATION.....6/00

DOLPHIN IV....3/00

FANTASY.......9/99

 

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eerbeek

eerbeek

Posted
Posted

At almost 17, I would have expected the son to get a job and pay for it himself!!!

 

But LUCKY YOU!!! That is certainly good and encouraging news for the rest of us with 'issues'!

 

icon_smile.gif

 

Lido Deck Linda

 

 

 

dudes.gif

 

062802jumpie_prv.gif033102food_1_prv.gif062802drink_prv.gif082502cheers_prv.gif

 

Fantasy 2/6/2000

Victory 3/23/2003

Destiny 4/25/2004

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SUSANITA

SUSANITA

Posted
Posted

It's really incredible that they refunded the entire cruise fare, including ports and taxes. Not sure why I find this so amazing, but I do! I'm so happy for you!

 

Suep366394@aol.com

woodstock-28.gif

NEXT UP~SENSATION 5/6/04!

MARINER~ 9/19! MIRACLE~FEB 13,2005!

Sensation.gif

Miracle.gif

http://community.webshots.com/user/upstatedon OUR CRUISE PICS!

 

 

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Tom-n-Cheryl "Live from...." Rare

Tom-n-Cheryl

Posted
  • Author
Posted

Amazing is the right word... It does not sound like the Carnival we all know and love...LOL

 

Perhaps it is the kinder, gentler Carnival...

 

Perhaps it is what they saved on that cruise by NOT GIVING OUT FREE PLAYING CARDS.... icon_biggrin.gif

 

Tom

 

Sensation - July 1st, 2004

countdown.cgi?trgb=000000&srgb=00ff00&prgb=0000ff&cdt=2004;7;1;16;00;00&timezone=GMT-0500

 

Legend - THANKSGIVING - Nov. 19th, 2004

countdown.cgi?trgb=000000&srgb=00ff00&prgb=0000ff&cdt=2004;11;19;16;00;00&timezone=GMT-0500

 

Miracle Spring Break, March 20th, 2005

countdown.cgi?trgb=000000&srgb=00ff00&prgb=191970&cdt=2005;3;20;16;00;00&timezone=GMT-0500

 

 

 

MIRACLE.......3/05

LEGEND.......11/04

SENSATION.....7/04

GLORY.........3/04

SENSATION.....1/04

SENSATION....10/03

GLORY.........7/03

SENSATION.....7/03

INSPIRATION..11/02

PRIDE.........7/02

FANTASY......10/01

FANTASY......10/00

FANTASY.......8/00

SENSATION.....6/00

DOLPHIN IV....3/00

FANTASY.......9/99

 

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AllenF

AllenF

Posted
Posted

Well Tom as much as you and your family has cruised with Carnival you definately deserve the refund.....I remember the look on your face when you told us about your Son not wanting to go...and you having to more or less eat it on the money for him...... once again I am glad it worked out good for you and your very nice family icon_smile.gif

 

11/02/03 Carnival Inspiration

03/20/04 Carnival Glory

 

 

 

Till the Legend Sails

countdown.cgi?trgb=000000&srgb=00ff00&prgb=008080&cdt=2004;12;13;16;00;00&timezone=GMT-0500

 

 

Taking the Spirit West Aloha style

countdown.cgi?trgb=000000&srgb=00ff00&prgb=4169e1&cdt=2005;4;17;21;0;00&timezone=GMT-0800

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Disneycruiser#1

Disneycruiser#1

Posted
Posted

That is great but I am afraid I would have made your son "pay" the difference for being such a party pooper and almost costing you a lot of money but hey I am glad for you but then you read the thread of the 9 people stranded by CCL and being such jerks it makes you wonder who is making the management decisions over there........

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Knights on the Beach

Knights on the Beach

Posted
Posted

That is absolutely amazing! I wonder if it was a *mistake*! icon_biggrin.gif I'm very happy for you! If either of my kids ever said they didn't want to go on a cruise, I'd be calling 911. icon_wink.gif

 

Beth

~~~~~~~~~~~

 

Countdown to Glory

countdown.cgi?trgb=000000&srgb=00ff00&prgb=0000ff&cdt=2004;05;22;16;00;00&timezone=GMT-0500

 

Emerald Seas 6/86

Emerald Seas 11/87

S.S. Royale 10/88

Celebration 6/97

Grandeur of the Seas 6/98

Sensation 6/99

Carnival Triumph 6/00

Carnival Triumph 11/17/01

Enchantment of the Seas 10/27/02

Carnival Victory 5/25/03

Carnival Glory 5/22/04

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hlfdzn

hlfdzn

Posted
Posted

Some kids have problems.... consider yourself lucky if you have never had to deal with a mentally ill teenager as I do. Mine did not want to join us on our spring break cruise either. In fact on sea day he cycled into a depression and slept almost all day. I kept thinking of all he was missing out on. I think he managed to have a good time anyway. Melissa

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MrPete

MrPete

Posted
Posted

I got a refund once also under the same conditions. We had booked for three, and at the last minute, we decided not to take our then 2 year old.

 

I got credited the third pax fare, plus port and tax. Not even a flinch. Didn't expect it, and gratefully accepted it.

 

 

__ /7__/7__/7____

\:::::::::::::::::::/

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

Miracle 7/10/04 NY to Bahamas and Port Canaveral

 

Disney Wonder 3/04/04

Pride 7/16/03 Bermuda

Legend 10/02 CTN

Disney Wonder 9/02

Destiny 4/01 Southern Caribbean

Victory 9/00 Canadian Maritimes

Triumph 9/99 Canadian Maritimes

Jubilee 4/98 Trans Pacific/Hawaii

Imagination 4/97 Western Caribbean

Imagination 4/96 Western Caribbean

Fascination 4/95 Southern Caribbean

Ecstasy 4/18/93 Eastern Caribbean

Fantasy 9/90 Bahamas

Jubilee 5/90 Mexican Riviera

NCL Seaward 1/89 Western Caribbean

Jubilee 4/88 Eastern Caribbean

 

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Tom-n-Cheryl "Live from...." Rare

Tom-n-Cheryl

Posted
  • Author
Posted

well we are lucky our child does not have an illness. He really just happens to be at that age that staying home, playing on the computer and talking to friends (even if it is grandpa that stays here with him lol) is just more interesting to him than hanging out with mom and dad. I went through that myself so I can understand him. And believe me ... we had a great time and we knew he was fine at home. I doubt at this point he will go on another cruise with us, he just doesn't like cruising...to each his own! Our younger one (11)....LOVES cruising!!!!

 

Cheryl

 

Sensation - July 1st, 2004

countdown.cgi?trgb=000000&srgb=00ff00&prgb=0000ff&cdt=2004;7;1;16;00;00&timezone=GMT-0500

 

Legend - THANKSGIVING - Nov. 19th, 2004

countdown.cgi?trgb=000000&srgb=00ff00&prgb=0000ff&cdt=2004;11;19;16;00;00&timezone=GMT-0500

 

Miracle Spring Break, March 20th, 2005

countdown.cgi?trgb=000000&srgb=00ff00&prgb=191970&cdt=2005;3;20;16;00;00&timezone=GMT-0500

 

 

 

MIRACLE.......3/05

LEGEND.......11/04

SENSATION.....7/04

GLORY.........3/04

SENSATION.....1/04

SENSATION....10/03

GLORY.........7/03

SENSATION.....7/03

INSPIRATION..11/02

PRIDE.........7/02

FANTASY......10/01

FANTASY......10/00

FANTASY.......8/00

SENSATION.....6/00

DOLPHIN IV....3/00

FANTASY.......9/99

 

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cruzn buckeye

cruzn buckeye

Posted
Posted

That was very nice of Carnival. I am hoping for some special consideration from Carnival. In Dec. we made our final payment on our 3/12 cruise on the Legend. On Jan.7 I went to the er and was diagnosed with a brain tumor (thank goodness it was benign!) I had surgery on Jan.26. Due to recovery time, I was unable to go on this cruise. We were in the penalty phase and lost $600. I was told to write a letter and submit a letter from my surgeon. Carnival PVP said they wouldn't even consider it until after the books close on our sailing (6 weeks). I am hoping to hear from them soon.

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stlrboo

stlrboo

Posted
Posted

I'm guessing the nice Carnival 'fairy' will be out and everyone who had an unexpected problem will be blessed! As we all are for being able to cruise, and spend wonderful days on the oceans, making new friends and spending time with our loved ones! Yep, I feel lucky!! icon_smile.gif

 

countdown.cgi?trgb=000000&srgb=00ff00&prgb=4169e1&cdt=2004;4;17;16;00;00&timezone=GMT-0500

This much time until I leave to marry my best friend

 

odie_anm.gif

Triumph 4/04

Imagination 5/00

OceanBreeze 11/96

USS 'Neversail' SanDiego 10/65

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Arlene F

Arlene F

Posted
Posted

Tom & Cheryl,

I understand about your son. It happens. My son (17) last year didn't want to go on our Pride cruise. We even offered to pay for a friend. He didn't go for it. It is the age. Now my son is 18 and didn't want to go on our up-coming Conquest cruise. So now I have a built in house sitter. Perhaps you were rewarded by the parent of a teen-ager fairy.

Happy for you.

 

Arlene

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TinaB

TinaB

Posted
Posted

Our son, who turned 24 on the cruise, sailed with us last year on the "Lights & Sirens" cruise. He works full time with an airline. Mom & dad invited him along & paid the bill. Even bought him a watch for his birthday. Well, we're cruising next year & guess who wants to join us. He's paying his own way this time, though, & bringing a friend.

I guess some do like to hang out with their parents. icon_smile.gif

 

Ecstasy '91

Ecstasy '93

Triumph '01

Conquest '03

Imagination '04

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Tom-n-Cheryl "Live from...." Rare

Tom-n-Cheryl

Posted
  • Author
Posted

TinaB : True, but lots of kids need to get through some of those teen years before they "get smart" again...

 

Arlene F : Actually the last cruise our 16 year old went on (July 2003 Sensation) - we DID pay for a friend to come along...turns out his friend even had a hard time dragging him out of the cabin to do things too!

 

Tom

 

Sensation - July 1st, 2004

countdown.cgi?trgb=000000&srgb=00ff00&prgb=0000ff&cdt=2004;7;1;16;00;00&timezone=GMT-0500

 

Legend - THANKSGIVING - Nov. 19th, 2004

countdown.cgi?trgb=000000&srgb=00ff00&prgb=0000ff&cdt=2004;11;19;16;00;00&timezone=GMT-0500

 

Miracle Spring Break, March 20th, 2005

countdown.cgi?trgb=000000&srgb=00ff00&prgb=191970&cdt=2005;3;20;16;00;00&timezone=GMT-0500

 

 

 

MIRACLE.......3/05

LEGEND.......11/04

SENSATION.....7/04

GLORY.........3/04

SENSATION.....1/04

SENSATION....10/03

GLORY.........7/03

SENSATION.....7/03

INSPIRATION..11/02

PRIDE.........7/02

FANTASY......10/01

FANTASY......10/00

FANTASY.......8/00

SENSATION.....6/00

DOLPHIN IV....3/00

FANTASY.......9/99

 

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Cyt4SoreEyes

Cyt4SoreEyes

Posted
Posted

Wow!!!!!!! Ok picking my bottom jaw back up..lol!! I was in shock when I seen this thread and read it...I am happy for you that you got refunded.

 

If I even mention going on cruise in my Home..kids are like when?? where?? how long?? They just love cruising now..their first was on Conquest..which they just Loved as I did too!! This time we got two rooms because it was only way to book..we are hoping before we go that there will be away to get us all in one room!! Happy Cruising!!

 

Cyt

 

Atlantic

Oceanic

Norway

Enchantment of the Seas

Destiny

Voyager of the Seas

Conquest March 30th 2003

Glory May 29th 2004

 

 

 

 

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eerbeek

eerbeek

Posted
Posted

<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>TinaB : True, but lots of kids need to get through some of those teen years before they "get smart" again...

<HR></BLOCKQUOTE>

 

What are you talking about? I knew EVERYTHING at 17!! Doesnt' EVERYONE???? icon_wink.gif

 

Lido Deck Linda

 

 

 

dudes.gif

 

062802jumpie_prv.gif033102food_1_prv.gif062802drink_prv.gif082502cheers_prv.gif

 

Fantasy 2/6/2000

Victory 3/23/2003

Destiny 4/25/2004

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MS QUEEN

MS QUEEN

Posted
Posted

Well $hi! twice and fall back in it.....man, you really lucked up! That deserves a good honkin' right there ya know!

 

<img src=http://www.animationlibrary.com/Animation11/Geography_and_History/Islands/Tropical_sunset.gif>

"Everything gets hotter when the sun goes down..."

 

Sea Ya....Crazy Queen <img src=http://www.websmileys.com/sm/angels/newangel.gif>

 

Celebration---12/97

Holiday---5/02

Holiday---10/02

Holiday---11/02

Conquest---11/02

Conquest---3/03

Holiday---6/03

 

<img src=http://www.bigotis.com/saintsinners.gif>

 

"Toes Dance~~ Carousels Spin~~ Balloons Lift Our Cares Away~~When We Take The Child Within Ourselves On A HOLIDAY"

 

Click here for my cruise photos!

http://community.webshots.com/user/queenames

 

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