NCL app: Vacation Summary question

[tulok]

I was checking my Vacation Summary and I noticed for the first time 2 of my excursions say 0.00 for price (only 2 of the 4 booked) and one speciality dinner. Does anyone know why they are now showing $0.00? I know we have excursion credit for each port but it’s odd to show it ahead of sailing and this is new in my summary. I am just hoping they are not canceling the excursions.

Joy 6/15.

(I know it is new because I printed the summary 2 weeks ago and it was showing the prices. Except the speciality restaurant wasn’t showing a price at all)

[noelea626]

Hi Tulok,

 

I have seen this on my app as well. I think it is because they do not update the costs until a certain amount of time out from the cruise. Your cruise is coming up in a couple of weeks. I would contact NCL directly and make them aware of this issue and see how they can help. Both of my cruises are a long ways out so I am not to concerned but your cruise is close so I would contact them. Hope this helps.

[tulok]

FYI- just spoke to NCL and because of the excursion credit perk, they are now showing the excursions that are paid in full (by the perk). It is a new way to show only the excursions you will have to pay for once on board. It also means if we no show the $0.00 excursions, no penalty. (What they said, not how I would feel about it as we would lose the perk.)