Booking Question - Rooms show "Not available"

[Shellyoder45]

I have been online shopping around for Nov/Dec and I keep getting the blue bar that says "Junior Suite state rooms are not available, please review another option below."  Yet it shows the option to click on Jr Suite and the price for the suite rather than just not being shown if the category was indeed sold out like on many other itineraries.  If I had a dollar for every time I saw that little blue bar today. LOL  I'm mostly looking at Grandeur and Anthem sailings.

 

I guess my question is - do we know if that means there are rooms potentially still available?  As in, maybe they're on hold but not actually sold and that's why the option to click on Jr Suite wasn't removed from the suite booking section?  Or is this just another one of those fabulous RC IT dept glitches? 😉 Just curious if I still have a chance with any of my suite options?

[Ourusualbeach]

10 minutes ago, Shellyoder45 said:

I have been online shopping around for Nov/Dec and I keep getting the blue bar that says "Junior Suite state rooms are not available, please review another option below."  Yet it shows the option to click on Jr Suite and the price for the suite rather than just not being shown if the category was indeed sold out like on many other itineraries.  If I had a dollar for every time I saw that little blue bar today. LOL  I'm mostly looking at Grandeur and Anthem sailings.

 

I guess my question is - do we know if that means there are rooms potentially still available?  As in, maybe they're on hold but not actually sold and that's why the option to click on Jr Suite wasn't removed from the suite booking section?  Or is this just another one of those fabulous RC IT dept glitches? 😉 Just curious if I still have a chance with any of my suite options?

What specific dates and ship? 

Edited June 12, 2019 by Ourusualbeach

[Shellyoder45]

9 minutes ago, Ourusualbeach said:

What specific dates and ship? 

A current example would be:
12/12 - 12/20 on Grandeur (8 night SE Coast)  I'm booking for 3 people, 2 adults and one child.
 

The suite booking option shows "Owner's Suite - 1 bedroom for $1499pp."  When I click on that option I get the blue bar that says "Owner's Suite - 1 Bedroom Staterooms are not available.  Please review another option below. Once a selection has been made, you can proceed."

 

The Grand Suite 2 bedroom takes you right to the cabin booking screen.  The Royal Suite option now gives me the blue bar message.

Edited June 12, 2019 by Shellyoder45

[Ourusualbeach]

7 minutes ago, Shellyoder45 said:

A current example would be:
12/12 - 12/20 on Grandeur (8 night SE Coast)  I'm booking for 3 people, 2 adults and one child.
 

The suite booking option shows "Owner's Suite - 1 bedroom for $1499pp."  When I click on that option I get the blue bar that says "Owner's Suite - 1 Bedroom Staterooms are not available.  Please review another option below. Once a selection has been made, you can proceed."

 

The Grand Suite 2 bedroom takes you right to the cabin booking screen.  The Royal Suite option now gives me the blue bar message.

The owners suite is available for 2 guests but not 3.

 

Royal suite not available.

 

Two bedroom GS available for either 2 or 3 guests.

 

This is from the site that is available for travel agents.  Looks like the public site is a bit messed up. It appears to be an occupancy issue that lifeboat capacity has been reached. 

Edited June 12, 2019 by Ourusualbeach

[GUEST71919]

22 minutes ago, Shellyoder45 said:

I have been online shopping around for Nov/Dec and I keep getting the blue bar that says "Junior Suite state rooms are not available, please review another option below."  Yet it shows the option to click on Jr Suite and the price for the suite rather than just not being shown if the category was indeed sold out like on many other itineraries.  If I had a dollar for every time I saw that little blue bar today. LOL  I'm mostly looking at Grandeur and Anthem sailings.

 

I guess my question is - do we know if that means there are rooms potentially still available?  As in, maybe they're on hold but not actually sold and that's why the option to click on Jr Suite wasn't removed from the suite booking section?  Or is this just another one of those fabulous RC IT dept glitches? 😉 Just curious if I still have a chance with any of my suite options?

I have had the same thing happen on various sailings (various ships and season over at least the last 8-12 months) - I will click on the suite it shows is available (mostly OS snd GS, but also JS snd 2 bd GS) and then I get that same message saying to make another selection as that suite isn’t available. I agree that it is frustrating and I would also love to know why.

[Shellyoder45]

1 minute ago, Ourusualbeach said:

The owners suite is available for 2 guests but not 3.

 

Royal suite not available.

 

Two bedroom GS available for either 2 or 3 guests.

 

This is from the site that is available for travel agents.  Looks like the public site is a bit messed up. 

Thanks for the research!  I do appreciate it.  Do you think I would be able to book 3 people in the Owners suite if I called?  I wonder why not 3?  I guess I assume all suites have the couch with a pull out bed.  I usually book through the casino.  If so, I'll be on the horn in the morning to find out.

[Ourusualbeach]

2 minutes ago, 2Beeze said:

I have had the same thing happen on various sailings (various ships and season over at least the last 8-12 months) - I will click on the suite it shows is available (mostly OS snd GS, but also JS snd 2 bd GS) and then I get that same message saying to make another selection as that suite isn’t available. I agree that it is frustrating and I would also love to know why.

Appears to be an occupancy restriction in which lifeboat capacity has been reach.  You can book with 2 guests but not more than 2. 

[Shellyoder45]

3 minutes ago, 2Beeze said:

I have had the same thing happen on various sailings (various ships and season over at least the last 8-12 months) - I will click on the suite it shows is available (mostly OS snd GS, but also JS snd 2 bd GS) and then I get that same message saying to make another selection as that suite isn’t available. I agree that it is frustrating and I would also love to know why.

 

Frustrating indeed.  But at least I know it's not just me. 😉

[Ourusualbeach]

1 minute ago, Shellyoder45 said:

Thanks for the research!  I do appreciate it.  Do you think I would be able to book 3 people in the Owners suite if I called?  I wonder why not 3?  I guess I assume all suites have the couch with a pull out bed.  I usually book through the casino.  If so, I'll be on the horn in the morning to find out.

Nope.  It’s a capacity issue for that muster station.  Too many other cabins in that area have more than 2 guests and they have capped the owners suite at 2 even though there are beds for more than 2.

Edited June 12, 2019 by Ourusualbeach

[Shellyoder45]

Just now, Ourusualbeach said:

Appears to be an occupancy restriction in which lifeboat capacity has been reach.  You can book with 2 guests but not more than 2. 

 

Ok!  Thanks for the help!  I really appreciate it.  Didn't get me any closer to making a booking but at least I know to forget about this one.  Unless hubby says to just go for the 2 bedroom but I'd rather not go that high unless we're talking big ship suites with better amenities.

[GUEST71919]

6 minutes ago, Ourusualbeach said:

Appears to be an occupancy restriction in which lifeboat capacity has been reach.  You can book with 2 guests but not more than 2. 

We were always trying to book for only 2 and got that notice repeatedly. Def frustrating. Maybe we could slap it? 😜

[Ourusualbeach]

1 minute ago, 2Beeze said:

We were always trying to book for only 2 and got that notice repeatedly. Def frustrating. Maybe we could slap it? 😜

That’s definitely odd, but given their public website nothing surprises me.