We're very sorry to inform you.....

[Lottacruises]

We're very sorry to inform you that while settling your onboard Sail & Sign account balance, our system inadvertently charged your payment card incorrectly.  

 

 

They are working on correcting this... got to love those '"systems". 

[jbethel11]

5 hours ago, Lottacruises said:

We're very sorry to inform you that while settling your onboard Sail & Sign account balance, our system inadvertently charged your payment card incorrectly.  

 

 

They are working on correcting this... got to love those '"systems". 

What a surprise, lmao.

[indygirl76]

Safe to assume "charged your payment card incorrectly" translates to "wildly overcharged you?"

[VentureMan_2000]

How much ?  You can log into your credit card account and check...

 

[Lottacruises]

I actually receive texts when my card is charged, so I knew they had charged it and how much. It wasn't too much and I know they will make it right.

 

It's just they say "the system" did it.. lol