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Oceania Club benefits


basor
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1 hour ago, pinotlover said:

Their contract should already have the amount of OBC from Oceania clearly stated on it!

 

what do your cruise documents say???!

Their whole loyalty program has been cut back since I guess they think they don't need us anymore.  Not a good way to treat their best customers.  

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RJB;

 

The loyalty programs have been cut back effective November of this year.

 

However, if the OP would take the effort to pull out his contract, it will clearly state how much OBC and other Oceania provided perks they will be receiving. 

 

We have a cruise booked in 2021 already. All the loyalty program information is in the contract!

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1 hour ago, pinotlover said:

RJB;

 

The loyalty programs have been cut back effective November of this year.

 

However, if the OP would take the effort to pull out his contract, it will clearly state how much OBC and other Oceania provided perks they will be receiving. 

 

We have a cruise booked in 2021 already. All the loyalty program information is in the contract!

Thank you for your thoughtful reply......the 28 day cruise is in 2021 and when booked, we had not signed up for the other cruises, thus our contract does not reflect the correct OBC.....I will ask for a new contract once we have completed our other 2 cruises and make the effort to check the contract - sorry to bother you!

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55 minutes ago, basor said:

Thank you for your thoughtful reply......the 28 day cruise is in 2021 and when booked, we had not signed up for the other cruises, thus our contract does not reflect the correct OBC.....I will ask for a new contract once we have completed our other 2 cruises and make the effort to check the contract - sorry to bother you!

Exactly - if the cruise was booked while OP was not near Silver then the OBC may not be correct (or up to date). It would be correct if the OP had already completed enough cruises to become Silver on their next cruise at the time of booking this cruise.

Edited by Paulchili
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