RumpunchGirl Posted September 29, 2019 #1 Share Posted September 29, 2019 DH and I booked under the Casino rate for our cruise on Oct. 11, 2019. It included $50 dollars in Fun Play. Back in May we called and talked to Crystal from Dealers Choice Promotions and she verified that we EACH had $50 in fun play (I assume this must be used in the Casino only). We documented the date and time of this call. But this credit doesn't show up on any of our documents. How do we go about using this credit? Does it show up when we first play in the casino? Do we need to talk to someone in the casino? Thanks in advance! Link to comment Share on other sites More sharing options...
Raysgirl Posted September 30, 2019 #2 Share Posted September 30, 2019 anytime I got fun play cash, I just went to the casino cashier window and they took care of it. Enjoy your cruise!! Link to comment Share on other sites More sharing options...
coevan Posted September 30, 2019 #3 Share Posted September 30, 2019 1 hour ago, RumpunchGirl said: I assume this must be used in the Casino only good assumption Link to comment Share on other sites More sharing options...
RumpunchGirl Posted September 30, 2019 Author #4 Share Posted September 30, 2019 Thanks! Link to comment Share on other sites More sharing options...
cmichael1279 Posted September 30, 2019 #5 Share Posted September 30, 2019 18 hours ago, RumpunchGirl said: DH and I booked under the Casino rate for our cruise on Oct. 11, 2019. It included $50 dollars in Fun Play. Back in May we called and talked to Crystal from Dealers Choice Promotions and she verified that we EACH had $50 in fun play (I assume this must be used in the Casino only). We documented the date and time of this call. But this credit doesn't show up on any of our documents. How do we go about using this credit? Does it show up when we first play in the casino? Do we need to talk to someone in the casino? Thanks in advance! If the offer includes Onboard Credit, that will show up in your documents. Casino will have a list of who gets the Fun Play and how much they get. If you still have the original email or snail mail with the offer, I'd bring that, just in case! 1 Link to comment Share on other sites More sharing options...
tbjl24 Posted September 30, 2019 #6 Share Posted September 30, 2019 18 hours ago, coevan said: good assumption Last time I received fun play the cashier simply handed me my amount in cash. Theoretically, you can spend it wherever you like. Link to comment Share on other sites More sharing options...
august1963 Posted October 1, 2019 #7 Share Posted October 1, 2019 I have always gone to the casino cage and the fun money was loaded on to my card, which meant you had to play with it in the casino. Never have I been given cash. Link to comment Share on other sites More sharing options...
pusywillow Posted October 1, 2019 #8 Share Posted October 1, 2019 It depends on the ship. Last week I was handed $500 in cash. I always use all my cash and MORE. Link to comment Share on other sites More sharing options...
Alwayzcruisin Posted October 1, 2019 #9 Share Posted October 1, 2019 Each time I received casino incentives they gave me cash at the cashier's cage. Link to comment Share on other sites More sharing options...
coevan Posted October 1, 2019 #10 Share Posted October 1, 2019 not play money, Fun Play, not casino money, pretty sure it's not cashable and must be played. Of course if you win it turns into cash. Link to comment Share on other sites More sharing options...
DallasGuy75219 Posted October 2, 2019 #11 Share Posted October 2, 2019 It depends on the ship. On the ships with the new card readers (with LED touch screens) on the slot machines, the system is capable of managing a separate bank that you can play with but not cash out to your regular player bank. (Let's say you put $10 of FunPlay on the machine. If you bet $5 and won $5 and were back at $10 and then cashed out, the $5 you won would go to your regular player bank and the $5 remaining FunPlay you hadn't gambled would go back to your FunPlay bank.) On these ships, slot players get their FunPlay loaded into that FunPlay bank and table players get FunPlay chips the they can gamble with but not cash out with. Winnings on FunPlay chips are paid out in regular chips, which they can then cash out. The ships with the older card readers with buttons you physically press are not capable of managing a separate FunPlay player bank, so on these FunPlay is paid out in cash at the cashier's desk. Link to comment Share on other sites More sharing options...
RumpunchGirl Posted October 2, 2019 Author #12 Share Posted October 2, 2019 10 hours ago, DallasGuy75219 said: It depends on the ship. On the ships with the new card readers (with LED touch screens) on the slot machines, the system is capable of managing a separate bank that you can play with but not cash out to your regular player bank. (Let's say you put $10 of FunPlay on the machine. If you bet $5 and won $5 and were back at $10 and then cashed out, the $5 you won would go to your regular player bank and the $5 remaining FunPlay you hadn't gambled would go back to your FunPlay bank.) On these ships, slot players get their FunPlay loaded into that FunPlay bank and table players get FunPlay chips the they can gamble with but not cash out with. Winnings on FunPlay chips are paid out in regular chips, which they can then cash out. The ships with the older card readers with buttons you physically press are not capable of managing a separate FunPlay player bank, so on these FunPlay is paid out in cash at the cashier's desk. Great info, thanks! I'll be on Victory, so probably will have the older card readers. Link to comment Share on other sites More sharing options...
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