ACL poor WiFi reception

[Izena]

A consistent complaint on many reviews is poor  to  no WiFi connections. 

 

I dont think this acceptable.   If carnival cruise line can offer WiFi in the Caribbean,  ACL can certainly do better since they are always in view of land.    The hotel manager on my last cruise implied that ACL just needed to update the system.   If cruisers can get cell service  WiFi can’t be  that difficult.   Cruisers are paying about (varies per cruise and category) $700 a night.   A cruise without WiFi is not luxury.

 

Poor wifi

   Cruisers can’t research up coming ports for independent site seeing opportunities

    can’t arrange own Uber transportation

   Check in flights

    May not be able to print boarding passes for flights home

    Hotel manager and staff  have issues booking cruises 

    Etc. etc. etc

 

anyone have ideas on how we can get ACL into the 21st century?    Mass emails, letters phone calls?

 

 

[BaumD]

Most large cruise ships have satellite wifi sytems that don't rely on a cellular connection. Smaller ships like ACL use cellular based wi-fi systems. No or weak cell service - no wi-fi. Not sure the cost of a satellite system would make sense for a ship with 100-150 passengers.