Meraviglia 13245 and 13247

[Rossco01]

Hi All,

 

Hopefully someone has been in these cabins and confirm what we suspect.

 

At booking we asked for two twin bed cabins but have been allocated 13245 and 13247. Looking at the deck plan seems to suggest that 13245 is a small cabin 9msq and we believe is actually a studio cabin with just a single sofa bed. Indeed on the deck plan for Meraviglia it does say it has a reduced size bed. Interesting on the Bellisima is specifically describes it as a single studio cabin.

 

Has anyone been in these cabin that could confirm our suspicions? 

 

We have now been in contact with MSC over a number of days and don't seem to be getting anywhere. Their agent on the phone initially said we were wrong, looked at the deck plan and then said we'd need to send an email. We're now on our third email with each one insisting we'll get what we asked for. We know we need to sort this before we go otherwise we've got no chance. We think in some instances they squeeze a double sofa bed in these cabins.

 

Any help for all you great cruisers would be appreciated.

 

[Até]

There were some recent comments about those corner aft cabins on deck 13 and 14, evidently they are much smaller than a regular balcony and have a different bed setup.   Read the linked thread, especially at the bottom and follow the link to Skier52's thread with the posts mentioned.

 

https://boards.cruisecritic.com/topic/2461289-looking-for-photos-of-meraviglia-aft/

 

ETA: Here's the link to the video of the cabins on Bellisima ;

 

https://youtu.be/K_EQpBiLY7c

Edited February 13, 2020 by Até

[Rossco01]

Many thanks. Yes I think those were threads we’d seen. At the moment the lady from MSC seems to be in denial so I’ve sent her a link to deck plans and a link to the video for Bellisima cabin.

[Rossco01]

So just to close this topic and leave an answer for others. After almost 4 weeks with the enquiry being passed to inventory we finally got confirmation that we were right and that second cabin simply had a sofa bed. We had to persistently chase on this but I think this is just the Italian way.

 

Once confirmed they were happy to move us to two “normal” balcony cabins (which was what we’d booked). A warning to others to check exactly which cabin you’ve been allocated and that it matches what you booked! And don’t believe what the person might say initially onthe phone ( it took four calls/emails and proof from this site before inventory were asked to check).

 

We can now relax and look forward to August