Excellent Assistance from RCCL

[Bizzie07]

My daughter and her boyfriend were due to leave early this morning from Scotland to catch  a flight to Miami.  Overnight the airline of the first flight collapsed and they were leaving the house at 3.30am this morning.  Flights and cruise were booked directly with RCCL.   4am call to RCCL and they organised a new flight from Scotland to Miami which actually gets them in 30 mins before the original.  Excellent service!!

[Oceansaway17]

3 hours ago, Bizzie07 said:

My daughter and her boyfriend were due to leave early this morning from Scotland to catch  a flight to Miami.  Overnight the airline of the first flight collapsed and they were leaving the house at 3.30am this morning.  Flights and cruise were booked directly with RCCL.   4am call to RCCL and they organised a new flight from Scotland to Miami which actually gets them in 30 mins before the original.  Excellent service!!

 

 

very nice to hear a POSITIVE comment.  thanks for sharing and enjoy your trip.

[lbjen]

That’s great service, their trip could very easily have been ruined otherwise. 

[mek]

So glad to hear this worked out for them and I hope they have a wonderful cruise.

[karena1]

Good for them and great help from Royal.  Win for both parties. Now they can have a wonderful cruise.