annandme Posted April 15, 2020 #1 Share Posted April 15, 2020 Does anyone know of a way to proactively log into my account at hollandamerica.com and find out or see if the FCC for my canceled cruise has been credited, along with the amount total, or is my only recourse to call my TA every few weeks? For reference, my canceled March Princess cruise credit appears when I log into my account and I was hopeful that HAL did something similar? Link to comment Share on other sites More sharing options...
RocketMan275 Posted April 15, 2020 #2 Share Posted April 15, 2020 You can do that on Princess but I've yet to see FCC show up on Holland. Link to comment Share on other sites More sharing options...
cruiseing marly Posted April 15, 2020 #3 Share Posted April 15, 2020 If your FCC is posted on HAL website i cant find it My agent says the first one is credited under our mariner number. Link to comment Share on other sites More sharing options...
TJR_0323 Posted April 15, 2020 #4 Share Posted April 15, 2020 HAL FCC's are not shown on their web site. I called yesterday and was told I'd have to call HAL or my TA every so often if I wanted to know if they were processed yet. I was also told this functionality might be added to their web site sometime in the future. Link to comment Share on other sites More sharing options...
lazey1 Posted April 15, 2020 #5 Share Posted April 15, 2020 I had cancelled my April 25 cruise when the first notice came out and rebooked for Aug. with their 125% cruise credit. My TA had told me that HAL told her at the time that the credit may not show until mid April. TA called me yesterday, the cc is not showing yet, she was going to call HAL today to ask about this. When I hear back from her I will update this post. 1 Link to comment Share on other sites More sharing options...
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