Which tier of internet is included as the perk?

[MarkWiltonM]

If I choose "High-Speed Internet for 2" as one of my perks, will I get the Surf or the Stream package? 

[jelayne]

It is the Unlimited package. 

[MarkWiltonM]

8 minutes ago, jelayne said:

It is the Unlimited package. 

 

Thank you, but both packages are "unlimited."  To be more specific, when you buy internet, you choose either the more expensive Xcelerate Internet Package, which has higher speeds and allows streaming video on Netflix, video calling via Skyping/FaceTime, etc. When you choose the less expensive Surf Internet package, Celebrity says, "This package does not have the ability to stream videos, send or receive photos, and does not include VoIP (Voice over Internet Protocol) technology such as FaceTime or Skype."

 

I paid for the Surf package on a recent cruise on Silhouette and it was very slow even though I mostly check email and read news online. But and I couldn't even load Instagram.

 

I did not select "High-Speed Internet" as a perk previously, and Celebrity doesn't state whether this perk is for the Xcelerate or the Surf package.  

 

Does anyone know?

 

 

[jelayne]

The perk is the higher level Unlimited Xcelerate package not the slower Surf package. 

[keesar]

Yes, it is the Xcelerate program as part of the perk package.  However, I would not call it "high speed".