IPB4IGO Posted May 4, 2020 #26 Share Posted May 4, 2020 I just received an email voucher from Travel Guard, in the amount of the premium that I had paid for our canceled cruise. It is valid until this date, 2022. Link to comment Share on other sites More sharing options...
mskitty1 Posted May 5, 2020 #27 Share Posted May 5, 2020 I have 3 cruises with travel insurance that have been cancelled by the cruise lines (HAL & DCL) due to Covid-19. I have insurance with Generali Travel Insurance for the 2 back-to-back with HAL and C & F International for the DCL cruise. Had a difficult time with Generali (had been dealing with them since early April), but finally got a call from the customer service department yesterday and things are now set. (Have vouchers including numbers so I can rebook.) I had called at least 5 or 6 times never getting through to an agent, but finally on Saturday 5/2 I was successful. C & F International was much quicker, but also just contacted them the other day/had been dealing with Generali since early April. Today got an email with voucher number so I can rebook getting credit for what I had charged before. I was originally going to rebook all the policies to similar cruises we have scheduled, but have decided to wait a little just to be sure I don't get into a similar situation with cancelled cruises by the cruise lines if they are not ready or able to cruise. WE are ready to sail again!!! Have been making our masks! Link to comment Share on other sites More sharing options...
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