Anton Posted May 22, 2020 #1 Share Posted May 22, 2020 Our June 12 Ovation cruise to Alaska was cancelled and I submitted it for refund. No refund appeared and then we got the incorrect FCCs two weeks ago that so many others received. Ours were for 25% of the cruise fare. Then earlier this week we received the corrected FCCs for the 125% amount. Okay, so we checked and the booking is still showing as being in the refund queue. And now, just a few minutes ago we received a third FCC email. This time the FCCs are for 140% of the cruise fare. All three variations have the same certificate numbers but this is out of control The FCC went from $1114 each, to $2785 each, and now they are for $3109 each. Link to comment Share on other sites More sharing options...
firefly333 Posted May 22, 2020 #2 Share Posted May 22, 2020 Lol with that math I might keep them lol Even if fccs are issued you can still get a refund and they will void the fccs Link to comment Share on other sites More sharing options...
Anton Posted May 22, 2020 Author #3 Share Posted May 22, 2020 2 minutes ago, firefly333 said: Lol with that math I might keep them lol Even if fccs are issued you can still get a refund and they will void the fccs Yeah, when they get to 200% FCC I might tell them to remove the refund request. Link to comment Share on other sites More sharing options...
KelSny1011 Posted May 22, 2020 #4 Share Posted May 22, 2020 They really don't want you to get that cash refund. I requested a refund online too and received a 125% FCC. I ended having to call CS twice to get it reissued to a refund. I was told that I wasn't going to see that until June 15th, but I received my full cash refund this week. I recommend to keep calling until you get someone to authorize what you requested then call back a week later to make sure it was done right. Worked for me, good luck! 1 Link to comment Share on other sites More sharing options...
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