Can someone post info about the 30 day refund when it was first posted

[CaribbeanIsland]

I am getting ready to dispute my charge for Princess. I know there was information that says refunds would be 30 days. I have the one that says 60 days and I am past that.

 

Can someone upload the document that Princess says which originally said 30 days? I appreciate it.

[azbirdmom]

2 minutes ago, CaribbeanIsland said:

I am getting ready to dispute my charge for Princess. I know there was information that says refunds would be 30 days. I have the one that says 60 days and I am past that.

 

Can someone upload the document that Princess says which originally said 30 days? I appreciate it.

 

This was the very first document issued on March 12th.  It specified 30 days for FCC processing with no reference to refund timing.

voluntary-60-day-pause-of-global-ship-operations.pdf

[gmjc2]

This would only pertain to those cancelled cruises in the first pause? We were cancelled in the second pause published on April 14th so can we use the 30 days? Any opinions?

We are now at the 42 day mark and contemplating disputing with the CC company. We are concerned about bankruptcy before we get our refund!

Edited May 26, 2020 by gmjc2