Rare PTC DAWG Posted June 25, 2020 #1 Share Posted June 25, 2020 For those who had more cruises cancelled and had made final payment, curious if they have offered anything different..125% FCC still in play? Full refund I assume is available.. I backed off on final payment for what is now the first cruise schedule back on the Equinox....I hope they make all of y'all as whole as they can. Link to comment Share on other sites More sharing options...
KateWes Posted June 25, 2020 #2 Share Posted June 25, 2020 The same offers are still in place. Here in the contents of the cancellation email we received this week... ” In order to compensate you for this cancellation, all booked guests will automatically receive a 125% Future Cruise Credit (FCC) valid until December 31st, 2021, for use on sailingsthrough May 4th, 2022. The value of the FCC will be calculated based on the amounts paid toward your cruise and will be processed by July 31st, 2020 via email. Cruise taxes and fees will be refunded automatically to your original form of payment within 30 days of cancellation. If you prefer a 100% refund to your original method of payment, as opposed to the FCC, you may contact us anytime up until December 31, 2020. If you pre-booked any shore excursions, beverage, internet, specialty dining or other onboard packages, through Celebrity Cruises, you will have the option of receiving 125% Onboard Credit (OBC) to be used on your next sailing, or you may choose a 100% refund. In order to select the 125% Onboard Credit please (click omitted) to submit your request. If we have not received your choice of compensation for these pre-booked items by July 10th, you will automatically receive a full refund to your original method of payment. Guests with independent shore excursion arrangements should contact their tour operators as soon as possible. “ Link to comment Share on other sites More sharing options...
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