dot73 Posted December 10, 2020 #26 Share Posted December 10, 2020 Thank you, Dave. I will try that number later. Link to comment Share on other sites More sharing options...
phil_daly Posted December 17, 2020 #27 Share Posted December 17, 2020 My FCCs for a cancelled cruise due to covid have *disappeared* from my account?! They were there yesterday and AFAIK the expiration date was 12/31/2020 but the same wording was used about being valid for a year from date of issue. What should I do?. I'll call HAL, obviously, but anything else. Link to comment Share on other sites More sharing options...
phil_daly Posted December 17, 2020 #28 Share Posted December 17, 2020 Wow. Just called HAL who says that my FCCs are assigned to a booking # via iCruise.com (WMPH). I was looking at that site but never booked anything. Anyone had a bad experience with them? I"ve made contact and told them how unhappy I am right now. Link to comment Share on other sites More sharing options...
dot73 Posted December 17, 2020 #29 Share Posted December 17, 2020 I have received an extension from Dec 16, 2020 to Dec 16, 2021. Someone from HAL responded to my email by leaving a message on my voicemail advising me of the extension and it appeared in in my account 24 hours later. 2 Link to comment Share on other sites More sharing options...
strickerj Posted December 18, 2020 #30 Share Posted December 18, 2020 I just checked mine, and the email I received on 5/7 for my canceled Noordam Alaska cruise (that was scheduled to depart on 5/24) said the FCC was valid for 12 months for cruises to depart by 12/31/2022. So it looks as though they extended it early on but perhaps that didn't get applied retroactively to existing FCCs (at least without manual intervention)? Link to comment Share on other sites More sharing options...
DaveOKC Posted December 18, 2020 #31 Share Posted December 18, 2020 Just today received TWO more FCCs from my March 2021 cruise which was originally March 2020. One has a book by July 8, 2021 the other by Aug 4, 2021. Both are sail by Dec 31, 2022. Already had one book by Nov 24 and sail by Dec 31, 2022. Sure is confusing...... Link to comment Share on other sites More sharing options...
basilseal Posted December 21, 2020 #32 Share Posted December 21, 2020 I called Guest relations today and after a long wait on hold I was able to extend our FCC for 1 year. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now