What's the latest Ponant booking/payment policy???

[HappyInVan]

Just checking...

 

https://us.ponant.com/stress-free-booking-conditions

 

According to the above 'stress free' policy, final payment is 30 days before departure. Any cancellation by us before FP converts our deposit to FCC.

 

After FP, we get a FCC or refund only if we test positive. Or, if Ponant cancels.

 

What's the situation with the Schengen restrictions to Americans and Canadians? The European border is closed to us.

 

Do we automatically get a FCC or refund after FP, if the border is still closed? Anyone have experience?

 

 

[resistk]

Read some of the posts here and you will see the issues folks have had with Ponant.

[HappyInVan]

1 hour ago, resistk said:

Read some of the posts here and you will see the issues folks have had with Ponant.

 

Yes, lots of hassles when the company cancels its sailings.

 

What happens in the transition period. When ships are sailing again, but some nationalities are unable to join the ship?

 

In view of the extended shelter-in-place orders in UK and Ontario, we need clarity from Ponant.

 

I have a cruise booked in early 2020 for August 2021. The new 'stress free' policy does not apply. I'm told that I can cancel for FCC up to 31 days before departure, 'for covid reasons'. 

 

In addition, trip insurance have their own rules. 

 

The bottom line is that I am cautious about booking a trip in 2021. Who are the high risk areas that I should avoid!!!