Cruises officially cancelled through April

[julig22]

49 minutes ago, Katie H said:

DH and I currently each have three 10% off coupons in our accounts from cancelled B2B in December and cancelled cruise in January.  However, when our April cruise was cancelled, we did not receive a 10% off coupon.  I was told that we could not have another coupon since we already had three.  I cannot find that in writing.  If that is their policy then nothing we can do, but they will not point me to the place where this policy is in writing - I just get the runaround.  Our cancellation letter for the April cruise said that we would be getting the 10% coupon, but it looks like we will not.

I'm kinda in the same boat - but I used the first 10% coupon to book another cruise just before the 2nd one was cancelled, so didn't have any in my account at the same time. The latest cancelled cruise was through a TA so when I call NCL they tell me to call my TA, so I still need to do that to get it all straightened out.