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Notice: Carnival Camp Ocean - No Longer Offered


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I received this notice after final payment due date stating that Camp Ocean will not be offered on our sailing (Horizon Aug 29th 2021), I'd imagine this is true for all current US sailings (at least from FL)

 

It looks like Carnival's website is not actively showing this notice or otherwise making it clear the discontinuing of core services to the Carnival cruise product.

 

Has anyone seen these exclusions listed or announced for other Carnival sailings?

 

Excerpt of what I received from Arlene Brown (Sr. Director, Guest Care)

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Edited by TheCruisingKids
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This has been discussed many times here on the boards and it is in their travel advisory at the top of the Carnival Website.  Here is the FULL outline for you so you are not surprised by something else.

 

HAVE FUN. BE SAFE. COVID-19 GUEST PROTOCOLS

Carnival Cruise Line's Have Fun. Be Safe. protocols and procedures have been designed to maximize the health and safety of our guests and crew while delivering a fun and memorable vacation experience. Below are the measures currently planned for the vaccinated cruises referenced below.

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BOOKING

All guests should carefully review pre-booking and pre-travel health advice on our website and the U.S. Centers for Disease Control and Prevention's (CDC) website Indicates external site which may or may not meet accessibility guidelines. Opens in a new window. before confirming a reservation.

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VACCINATION & TESTING REQUIREMENTS

Vaccinated cruises are available for guests who have received their final dose of an approved COVID-19 vaccine at least 14 days prior to the beginning of the cruise and have proof of vaccination. Guests will be asked to confirm their status as fully vaccinated for COVID-19 and provide proof of vaccination in advance of boarding.* It’s important for guests to come prepared, as those who arrive at the embarkation terminal without the proper proof of vaccination will not be able to cruise, and no refund will be issued.

Guests must present proof of vaccination, as well as all required travel documents, at embarkation. Acceptable proof of vaccination must be in the form of the original vaccination record document issued by the country’s health authority that administered the vaccination (i.e., U.S. CDC's Vaccination Record Card). The name and birth date on the vaccination record must match the guest’s travel documents and show that the guest is fully vaccinated. This means that the guest has completed the full cycle of required doses for the vaccine administered (i.e., received the second dose in a two-dose series) and that the guest has received the final dose at least 14 days before the sailing date.

Alternatively, guests may present a digital COVID-19 Certificate (QR code acceptable) and a record of COVID-19 vaccination from a healthcare provider (original digital email accepted), personal electronic health record or government Immunization Information System record.

We recommend you have the contact information (email and phone) immediately available of the healthcare provider or clinic site that issued the certificate, in order to validate the vaccination if needed. A vaccination registry site may also be used.

Vaccinated guests do not have to be tested for COVID-19. However, based on medical screening that will take place on embarkation day, testing may be deemed necessary as a precautionary measure, which will be provided at no charge. In the event a test result is positive, the guest and their traveling party will unfortunately not be allowed to sail and will receive a future cruise credit. In such cases, guests may have to quarantine locally and Carnival will assist in helping to make those arrangements.

Children under two are exempt from testing requirements.

* Vaccination exemptions must be pre-approved and are subject to capacity controls. Unvaccinated guests must adhere to specific protocols, testing, and insurance requirements (travel insurance is required on Florida based ships effective with 7/31/21 restart sailings) as communicated to them in advance, as a condition for travel.
 

TRAVEL INSURANCE REQUIREMENT FOR UNVACCINATED GUESTS – FLORIDA-BASED SHIPS

As a condition for sailing, unvaccinated guests are required to purchase travel insurance for cruises leaving from Florida homeports, effective with sailings departing July 31, 2021. Currently, we will waive this requirement for children under the age of 12 who are ineligible for vaccines. Each unvaccinated guest must provide proof of a valid travel insurance policy at the time of check-in that has a minimum of US$10,000, per person, in medical expense coverage and US$30,000 coverage for emergency medical evacuation and without COVID-19 exclusions. The insurance policy must name the unvaccinated guest as the policy holder or beneficiary and may be purchased from a travel insurance company of the guest’s choosing or through Carnival Vacation Protection, which includes the required coverage. Please note Carnival Vacation Protection is available for purchase until 14 days prior to sailing for guests residing in the U.S. (excluding New York and Puerto Rico), Canada (excluding Quebec), U.S. Virgin Islands (St. Thomas, St. John and St. Croix) and American Samoa. Should you wish to purchase Carnival Vacation Protection, please call 1-800-CARNIVAL, your Personal Vacation Planner or your travel advisor. Guests without the required proof of insurance will not be permitted to sail and no refund will be provided.

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ENHANCED HEALTH SCREENINGS

Guests will be asked to complete an online health questionnaire 72 hours prior to sailing and undergo enhanced pre-embarkation health screenings, which will include confirmation of their health screening responses, validation of their vaccination documents and any required COVID-19 testing. We will refer anyone with signs and symptoms of COVID-19, or who are identified at-risk, for additional medical screening before allowing them to board. Secondary screenings (and health checks throughout the cruise) will be performed when necessary. Contact tracing is planned for every cruise.

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MASKS & PHYSICAL DISTANCING

Vaccinated guests on a vaccinated cruise do not have to wear face masks (except in the medical center) or maintain physical distancing while on board.

All guests must wear masks during the entire embarkation and debarkation process (at the home port and port of call), during water shuttle operations, on Carnival-approved shore excursions and while on any transportation. Additionally, when going ashore, guests must be prepared to follow all local guidance regarding masks and physical distancing. The status of local guidelines will be shared with guests prior to debarkation at the destination.

Guests under the age of two are not required to wear masks.

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YOUTH PROGRAMS

Camp Ocean™: We do not currently plan to offer our supervised children’s programs in order to minimize the risk for children under 12 who were granted an exemption because they could not be vaccinated.

Circle “C”® & CLUB O2®: Given that teens sailing will be vaccinated, the teen clubs will operate as usual.

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SAFE SHORESIDE EXPERIENCES

Vaccinated guests may participate in Carnival operated tours and independent sightseeing. It will be necessary to follow the health protocols for every port we visit, which are under the control of local government and subject to change without prior notice. Guests must come prepared to follow local guidance pertaining to mask wearing, physical distancing, testing/health screenings, etc.

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HEALTHY ONBOARD ENVIRONMENT

Please help us maintain a healthy onboard environment by using the hand-washing sinks and hand sanitizer dispensers at venue entrances and in high-traffic areas throughout the ship. We will also need guests to follow our guidance about the ways to stay healthy on board and when ashore, through daily programming, entertainment systems, announcements, in-stateroom literature, and the Carnival HUB App.

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ONLINE CHECK-IN

Due to new embarkation processes, all guests will need to complete Online Check-In and select an Arrival Appointment. Online Check-In is available for Suite, Platinum and Diamond guests at 16 days prior to sailing; general access begins at 14 days prior to sailing. It is important that guests arrive on a timely basis as early arrivals cannot be accommodated and will be asked to return at their assigned time. With everyone’s cooperation, we can work together to guarantee an on-time departure and the start of your vacation!

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CARNIVAL PLANS TO OPERATE THE FOLLOWING SAILINGS WITH VACCINATED GUESTS:

We will be providing more details directly to guests on guidelines and protocols.

  • Carnival Vista® from Galveston starting July 3, 2021
  • Carnival Horizon® from Miami starting July 4, 2021
  • Carnival Breeze® from Galveston starting July 15, 2021
  • Carnival Miracle® from Seattle; July 27 through September 14, 2021
  • Mardi Gras™ from Port Canaveral starting July 31, 2021
  • Carnival Magic® from Port Canaveral starting August 7, 2021
  • Carnival Sunrise® from Miami starting August 14, 2021
  • Carnival Panorama® from Long Beach starting August 21, 2021
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27 minutes ago, cruisingguy007 said:

Yes, makes total sense. I'm sure the employees don't want to have to mingle with a bunch of unvaccinated kids. Can't say I blame them. It'll open back up once the vaccine is available for smaller kids.   

Correct. I have and sail with kids but kids are germ factories . No way does carnival want a bunch of unvaccinated kids playing together right now. Only bad can come of that this early on. 

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