Carnival Sunrise 12/9/2021 Cancelled

[dcedar]

I just got off the phone with Carnival. I called to find out options on refunds for those not vaccinated without a medical exemption. 

 

After looking and looking and looking the rep I spoke with told me my cruise was cancelled and they would be refunding my money. She said it will go through accounting and take 1-3 weeks for a refund. 

 

I wasn't informed prior to my call that my cruise was cancelled. The website even says I cruise in 98 days. 

 

I booked under a birthday promo and I am losing $200 in credit onboard but at least I am getting all my money back. 

 

Hopefully one day I will be able to cruise again. 

 

 

[tkportersat]

11 minutes ago, dcedar said:

I just got off the phone with Carnival. I called to find out options on refunds for those not vaccinated without a medical exemption. 

 

After looking and looking and looking the rep I spoke with told me my cruise was cancelled and they would be refunding my money. She said it will go through accounting and take 1-3 weeks for a refund. 

 

I wasn't informed prior to my call that my cruise was cancelled. The website even says I cruise in 98 days. 

 

I booked under a birthday promo and I am losing $200 in credit onboard but at least I am getting all my money back. 

 

Hopefully one day I will be able to cruise again. 

 

 

Did they say why or if it was just that sailing?

[Lee Cruiser]

That is weird.  You can still book that cruise and it is not saying cancelled under the cancelled cruises tab.

[dcedar]

37 minutes ago, tkportersat said:

Did they say why or if it was just that sailing?

She was reading the notice to me and she said Sunrise cruises through Dec-something and then cruises after Dec-something... until December 31st... blah, blah, blah ... and then she said Oh, your cruise is cancelled. I don't remember the exact dates but is before my cruise and then after my cruise. 

 

She then asked if I booked a casino promotion because I have $200 OBC. I told her it was a birthday promo. She said casino promotions have to refund in the casino department but mine can go right to accounting. 

 

I don't know how they do things or why but I just want my money back. I am not waiting around until this 'thing' is over. It could take years and years and years. 

[dcedar]

6 minutes ago, Lee Cruiser said:

That is weird.  You can still book that cruise and it is not saying cancelled under the cancelled cruises tab.

Carnival.com still has me as cruising in 98 days. It's not even cancelled there. 

[K_e_short]

My number of days before cruising still shows up even though the actual booking is cleared from the website.

 

Casino refunds I gues take long as when I called today they said 3-4 weeks.

 

 

[Riemercruisin]

Sunrise November 20th has not been canceled, can still be booked online. 

Same goes for December 9th. 

Don't know what that rep was seeing. 

I was just on the phone and asked and there are no Sunrise cancelations except the 7- day cruises. 

[joe/jack]

We are on 11-29. Have heard nothing 

in regards cancellation 

Strange 

[tytanbri]

I wonder if they were confusing it with the Sunshine.

[tkportersat]

On 9/2/2021 at 2:57 PM, dcedar said:

She was reading the notice to me and she said Sunrise cruises through Dec-something and then cruises after Dec-something... until December 31st... blah, blah, blah ... and then she said Oh, your cruise is cancelled. I don't remember the exact dates but is before my cruise and then after my cruise. 

 

She then asked if I booked a casino promotion because I have $200 OBC. I told her it was a birthday promo. She said casino promotions have to refund in the casino department but mine can go right to accounting. 

 

I don't know how they do things or why but I just want my money back. I am not waiting around until this 'thing' is over. It could take years and years and years. 

Sorry, off here a few days to deal with my son's broken arm 😞 ugh.   My mom and I both booked through casino rates.  My PVP says I can't cancel until policies in place for Nov/Dec cruises but she extended my final payment date to 9/21 (orig 9/6).  My mom called Carnival yesterday, the PVP that answered had no idea what she was talking about as far as extending final payment date and told her she would refund her deposit and cancel her cruise .   Whatever.  I know things are nuts but I'm so ready to move on and they won't let me.