Rare craig01020 Posted September 14, 2021 #1 Share Posted September 14, 2021 Good morning, A couple of days ago I booked a Celebrity cruise, but didn't receive a booking confirmation PDF. I tried calling them twice but I was either on hold forever or got disconnected. I know Royal has an automated request via phone, but apparently Celebrity doesn't. Any tips on how I can get my cruise confirmation? Thanks. Link to comment Share on other sites More sharing options...
Cg52 Posted September 14, 2021 #2 Share Posted September 14, 2021 It should show in the website once you login to your account. Link to comment Share on other sites More sharing options...
Rare craig01020 Posted September 14, 2021 Author #3 Share Posted September 14, 2021 7 minutes ago, Cg52 said: It should show in the website once you login to your account. I logged in, but I don't see it. Under "Manage Reservation" I can edit bed configuration, etc. and make a payment, but I don't see a link to the confirmation. Link to comment Share on other sites More sharing options...
CHEZMARYLOU Posted September 14, 2021 #4 Share Posted September 14, 2021 You can get an automated booking confirmation by calling 888 307-8413, not sure of which option it is. 2 Link to comment Share on other sites More sharing options...
AlbertaCruisers Posted September 14, 2021 #5 Share Posted September 14, 2021 When you call, go to the option for already booked and then booked directly and then at one point there is an option to use the automated system to get a confirmation. 1 Link to comment Share on other sites More sharing options...
Rare craig01020 Posted September 14, 2021 Author #6 Share Posted September 14, 2021 15 minutes ago, CHEZMARYLOU said: You can get an automated booking confirmation by calling 888 307-8413 Thanks, that worked. 1 Link to comment Share on other sites More sharing options...
VLAD2727 Posted February 19 #7 Share Posted February 19 On 9/14/2021 at 8:32 AM, AlbertaCruisers said: When you call, go to the option for already booked and then booked directly and then at one point there is an option to use the automated system to get a confirmation. Hey guys, found this old thread. Guess the # has changed. Right now only option is to leave a voicemail... And main # telling me they are closed. Although it's after 7am... Link to comment Share on other sites More sharing options...
Oceangoer2 Posted February 19 #8 Share Posted February 19 (edited) The # quoted above is for those with a dedicated vacation planner. Edit: I just called 888 307-8413 and it gave me the option to receive a PDF. Maybe the system is having problems. Try calling the main number and follow the options. 1-888-751-7804 Edited February 19 by Oceangoer2 1 Link to comment Share on other sites More sharing options...
VLAD2727 Posted February 19 #9 Share Posted February 19 1 minute ago, Oceangoer2 said: The # quoted above is for those with a dedicated vacation planner and now doesn't include the booking confirmation options. Call the main number and follow the options. 1-888-751-7804 Thanks, will try later. Currently saying it's closed... Maybe because of president's day... Strange that automated system is off on holiday as well... 😂 Link to comment Share on other sites More sharing options...
Oceangoer2 Posted February 19 #10 Share Posted February 19 1 minute ago, VLAD2727 said: Thanks, will try later. Currently saying it's closed... Maybe because of president's day... Strange that automated system is off on holiday as well... 😂 Both numbers worked for me just now. But first time trying I had a female voice with different options. 1 Link to comment Share on other sites More sharing options...
VLAD2727 Posted February 19 #11 Share Posted February 19 3 minutes ago, Oceangoer2 said: Both numbers worked for me just now. But first time trying I had a female voice with different options. Thanks a lot. The 1-888-751-7804 just worked perfectly And email me already received email. 1 Link to comment Share on other sites More sharing options...
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