Oceangoer2

So sorry..I know you can get somewhat attached to your rep and their understanding of your 'likes'. Not the same when you speak with a different person each time you call..and no email connection.

I'm hoping he calls and is able to take on a new client....will also mention your high regard for his services. It came to mind there may be a push for clients left adrift to start using the 'general' number, and eventually push out all remaining CVPs.

Thanks...looked up the ext. and it's the one recommended to me by my former CVP to cover if she was away (RW?). Yesterday I left a message for him, but haven't rec'd a callback yet. Glad to hear he's a great one. In what sense did he plan for you? Mine only took my booking.

Sorry....not dumb....I shouldn't have used initials...🤞. Posted too quickly.

Contacted my CVP via email yesterday three times and the response was "not available". Called as it may have been a system glitch. Message was "CVP no longer available; leave name/number and one will be assigned". Not sure if she left or another case of many CVP's laid off. Has anyone else called lately to see if this may be across the board?

Yes...6 night; sorry.... just checked and it's Nov. 9 not 1st..BB with Nov. 16.

I was just looking at it today...considering booking BB.

Nice to see Kiribati located on one of your pics.....the most memorable port of any cruise we've taken and the most natural beach...like a tropical postcard.

Call Celebrity if you're sure you're cancelling....not worth knocking your head against the proverbial wall.

Did you try to clear cookies for Celebrity? Or if you use a TA, perhaps that option is blocked?

It may be your location? The option shows on my screen as shown in the post. I'd hesitate to use it....would rather call and cancel to ensure it actually happens, knowing the X IT system problems.

Thanks Brenda....for the humorous slant to the detail you provided. I've read many of your posts re other topics over the years (recognize your photo), but I think this is the first where you have shown your personality and writing style..... So enjoyable! Did you write this over a martini or absolutely sober? 😉 EDIT: I was so intrigued with the post I didn't even notice the date...sometimes old is new again. Hopefully Brenda J. will see the updated thread. She may have sailed E class again and will provide her viewpoint or let us know she's changed her opinion...LOL.

Thanks for the info....will order one today!

deleted

Only discount showing for me is 20% which I think is our Elite + discount or am I misunderstanding? It's been 20% since I booked the cruise months ago. If everyone else has the 20% discount, I wonder if I should pursue the E+ discount with X?

We're on the 'special' with you....not so sure when I booked re the condition of Summit, and more concerned now with the sailing 18 mos. away.

deleted

I agree. We had so many confirmed plans....air, hotels, tours in every city, limo for transportation. Took hours to put together and quite a few calls/emails to cancel. The offer for a Silhouette didn't compare with the Edge. Never thought of escalating...should have in retrospect.

Booked the Edge back to back cruises in Dec. 2021 for June 2022 European cruise which THEY cancelled; we were offered the only option of an S class ship which didn't have the same itinerary plus $200 OBC...not very favourable to us...sour apples and sour oranges...LOL. We transferred the booking to a later date in the Caribbean on an S class...deposit transferred with the booking plus we kept the OBC. So timeframe sometimes doesn't matter if X comes up with a change which is more profitable for them.

Bathtub gin! no need for a still.

We found that the staff does exceed expectations in Luminae....we also had a marvellous time and a decorated cabin. However, it's hit and miss in Concierge...can't speak for other categories. Could be there are less passengers in Retreat class so it's manageable for them. However, Murano and other specialty restaurants have a notation on your reservation so if it's ignored I think that's on your server....JMHO.

We enjoy good service and expect it in any onboard restaurant. I think it comes down to the server. Last 'special day' in Nov. we had a closed off server with little to no personality. Disappointed as we always had good service and dining in Murano. Tuscan was/is so much better IMO.

I actually mis-read and thought you said 'brought on two CRACKPOTS.....😀😄. Still chuckling!

I never had the impression she was less than polite when speaking with GS...sometimes these threads take on a life of their own. She had more concern than anger and said so in one of her posts. I think on this topic the OP HAS moved on, so we're talking amongst ourselves and I don't think our opinions really matter to her or her DH.

We often have a refund (for a refundable cruise) due to reduction in the cost of our cruise prior to final payment. As recently as March 1st, prior to that it was Feb. 28th...this year. Depends on your cruise and how it's selling. There are websites which will give you an alert when your cruise changes price, so that helps. Not everyone has the time to check themselves.