Tatra603 Posted September 15, 2021 #1 Share Posted September 15, 2021 I had a thoroughly enjoyable 8 night cruise around the UK last month. I booked it during the double points promotion and also got an Up bid accepted to a junior suite. I have had 16 c&a points awarded to my account. As it was a suite, should I have been awarded 32 points? I have emailed crown and anchor but they haven't replied. Link to comment Share on other sites More sharing options...
JBSteelerfan Posted September 15, 2021 #2 Share Posted September 15, 2021 1 minute ago, Tatra603 said: I had a thoroughly enjoyable 8 night cruise around the UK last month. I booked it during the double points promotion and also got an Up bid accepted to a junior suite. I have had 16 c&a points awarded to my account. As it was a suite, should I have been awarded 32 points? I have emailed crown and anchor but they haven't replied. I think if your original booking was a balcony or lower, you only get the double points. You would have to had booked a JS or higher and then get the RoyalUP for the higher point total. Link to comment Share on other sites More sharing options...
Rare kernow Posted September 15, 2021 #3 Share Posted September 15, 2021 If you get a suite using Up you do not get the suite points unless you were already in a suite grade cabin. 1 Link to comment Share on other sites More sharing options...
Merion_Mom Posted September 15, 2021 #4 Share Posted September 15, 2021 JB is correct. You receive the points for the cabin that you had BOOKED when using a RoyalUp. You get the other perks of your new cabin, but the points remain with the cabin that you had booked. Lesson learned. 🙂 Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now