rdt123 Posted September 19, 2021 #1 Share Posted September 19, 2021 Hi all we are booked back to back next year from Miami on the Seashore. We had booked both cruises through viva voyage in a grand suite with about 4K GBP owing in each cruise. We have paid 440GBP deposit on each. We have now decided to buy a new house and will complete next summer (brilliant timing!). rather than cancel (cause we can’t by the house and do the 8k on the cabin as well) we wondered about switching to a less expensive cabin like a balcony. does anyone know if I can change to a less expensive cabin after booking and if so what, if any, fees would be involved? thanks rob Link to comment Share on other sites More sharing options...
Dgshooter Posted September 19, 2021 #2 Share Posted September 19, 2021 Probably best to call MSC and ask. The worst they can do is say no. Link to comment Share on other sites More sharing options...
Native Floridian 26 Posted September 19, 2021 #3 Share Posted September 19, 2021 1 hour ago, rdt123 said: Hi all we are booked back to back next year from Miami on the Seashore. We had booked both cruises through viva voyage in a grand suite with about 4K GBP owing in each cruise. We have paid 440GBP deposit on each. We have now decided to buy a new house and will complete next summer (brilliant timing!). rather than cancel (cause we can’t by the house and do the 8k on the cabin as well) we wondered about switching to a less expensive cabin like a balcony. does anyone know if I can change to a less expensive cabin after booking and if so what, if any, fees would be involved? thanks rob If you're before final payment, you should be able to do whatever you want because it's fully cancellable. Link to comment Share on other sites More sharing options...
rdt123 Posted September 19, 2021 Author #4 Share Posted September 19, 2021 1 minute ago, Native Floridian 26 said: If you're before final payment, you should be able to do whatever you want because it's fully cancellable. Surely we’d lose the deposit wouldn’t we? Link to comment Share on other sites More sharing options...
Native Floridian 26 Posted September 19, 2021 #5 Share Posted September 19, 2021 3 minutes ago, rdt123 said: Surely we’d lose the deposit wouldn’t we? Look at the terms and conditions section on your booking for Final Payment, Cancellations and Penalties. Depending on length of cruise the timeframes differ for penalties/cancellations. From my experience as long as you're before final payment, you can make any change including full cancellation with no penalties. Link to comment Share on other sites More sharing options...
rdt123 Posted September 19, 2021 Author #6 Share Posted September 19, 2021 3 minutes ago, Native Floridian 26 said: Look at the terms and conditions section on your booking for Final Payment, Cancellations and Penalties. Depending on length of cruise the timeframes differ for penalties/cancellations. From my experience as long as you're before final payment, you can make any change including full cancellation with no penalties. Hi thanks there terms seem to say cancellation 53 days or more out leads to loss of deposit. I wonder if they’d let me transfer to a Europe itinerary or a 2023 sailing date? I’ll ring viva voyage tomorrow - love how these things always come up on Sunday ! rob Link to comment Share on other sites More sharing options...
Native Floridian 26 Posted September 19, 2021 #7 Share Posted September 19, 2021 9 minutes ago, rdt123 said: Hi thanks there terms seem to say cancellation 53 days or more out leads to loss of deposit. I wonder if they’d let me transfer to a Europe itinerary or a 2023 sailing date? I’ll ring viva voyage tomorrow - love how these things always come up on Sunday ! rob Yes, best to call. Big differences based on country. Good luck! Link to comment Share on other sites More sharing options...
Rare Essiesmom Posted September 19, 2021 #8 Share Posted September 19, 2021 The OP is quoting prices in GBP which likely means they are in the UK, and deposits are usually not refundable. EM Link to comment Share on other sites More sharing options...
rdt123 Posted September 19, 2021 Author #9 Share Posted September 19, 2021 Yes that’s right it’s a UK booking. 1 Link to comment Share on other sites More sharing options...
Rare CruiseIreland Posted September 19, 2021 #10 Share Posted September 19, 2021 We're booked on Seaview for May 2022 in YC. Had a few thoughts about changing dates. Cruise1st told me that MSC would only transfer to same category, not a lower category. They were willing to credit us with BOX for the slight difference in fare. We're holding off but may just cancel. Link to comment Share on other sites More sharing options...
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