darkblueerin Posted September 27, 2021 #1 Share Posted September 27, 2021 (edited) For about a week, my cruise on the Meraviglia on December 5th has been gone from my online account. I still have the countdown showing at the top, but there is nothing else I can see about it. I can still see it on the App. Being Canadian, I'm always checking to make sure it wasn't cancelled since they have done that lately. Should I be worried or is it just another website glitch? Edited September 27, 2021 by darkblueerin Link to comment Share on other sites More sharing options...
maureencruiser Posted September 27, 2021 #2 Share Posted September 27, 2021 Did you try logging in with your reservation number instead of your MSC number? If yes, and still not showing, are you on the roll call? See if others are having the same problem or talking about it being cancelled? Worst case, if it's only you, I'd give them or your TA a call. 1 Link to comment Share on other sites More sharing options...
Rhea98 Posted September 27, 2021 #3 Share Posted September 27, 2021 (edited) This one still shows booking availability--although I didn't try: Unless it's specific to you so you'd have to call or have your agent do so to be sure. Edited September 27, 2021 by Rhea98 Link to comment Share on other sites More sharing options...
quattrohead Posted September 27, 2021 #4 Share Posted September 27, 2021 Yes you do. Link to comment Share on other sites More sharing options...
lovemycruisetoo Posted September 27, 2021 #5 Share Posted September 27, 2021 Our Canadian friend along with others were booted off Meraviglia 10/30/21 and when asked was told by the TA something to do with not being able to get COVID insurance. I’d call and check but things might change after 11/1/21. Link to comment Share on other sites More sharing options...
darkblueerin Posted September 28, 2021 Author #6 Share Posted September 28, 2021 15 hours ago, lovemycruisetoo said: Our Canadian friend along with others were booted off Meraviglia 10/30/21 and when asked was told by the TA something to do with not being able to get COVID insurance. I’d call and check but things might change after 11/1/21. That's what I've been worried about - when I contacted MSC they said it was business as usual for my cruise. However based on what I'm reading here I may not have been given correct info. I wish I could know sooner than later to know if I should look into another cruise line without the insurance restriction. Link to comment Share on other sites More sharing options...
Rare MarkusToe Posted September 28, 2021 #7 Share Posted September 28, 2021 If you want to sail, ring them... I've had the same 3 times.... Link to comment Share on other sites More sharing options...
Rare styles27 Posted September 28, 2021 #8 Share Posted September 28, 2021 21 hours ago, darkblueerin said: For about a week, my cruise on the Meraviglia on December 5th has been gone from my online account. I still have the countdown showing at the top, but there is nothing else I can see about it. I can still see it on the App. Being Canadian, I'm always checking to make sure it wasn't cancelled since they have done that lately. Should I be worried or is it just another website glitch? Do you live in Canada? Could that be why? Are there any restrictions still in place about Canadians traveling to the US? I know there was but I’m not up on the latest Covid travel guidelines between Canada and the US at the moment Link to comment Share on other sites More sharing options...
lovemycruisetoo Posted September 28, 2021 #9 Share Posted September 28, 2021 Just tried to book my free casino cruise with MSC in June for my friend and I. I asked if it was ok for her to travel with me since she is Canadian and knowing she was just canceled from another cruise. I was told she cannot travel and that they were turning Canadians away at the pier. I was flabbergasted that they would do this without consideration of costs for these cruisers. But then again, it’s MSC. Honestly if I wasn’t talking directly to MSC, I would not have believed it. Good luck to you. Link to comment Share on other sites More sharing options...
darkblueerin Posted September 28, 2021 Author #10 Share Posted September 28, 2021 Just got off the phone with MSC - they are showing no cancellations and say I should be good to go. Also said I would be notified if there were any changes....based on what I'm reading I won't hold my breath on that one. Link to comment Share on other sites More sharing options...
PRH Posted September 28, 2021 #11 Share Posted September 28, 2021 My November 7 cruise booked the end of July still does not show up on my account. I can do web check-in but not link it to my account. Link to comment Share on other sites More sharing options...
lovemycruisetoo Posted September 28, 2021 #12 Share Posted September 28, 2021 Maybe they’re waiting until 11/01/2021 when some changes might be made. Link to comment Share on other sites More sharing options...
maureencruiser Posted September 29, 2021 #13 Share Posted September 29, 2021 11 hours ago, lovemycruisetoo said: I was told she cannot travel and that they were turning Canadians away at the pier. That's odd. Other lines are accepting Canadians, they have more hoops to jump through, of course. My friend just got off Allure Sunday. Link to comment Share on other sites More sharing options...
Rare MarkusToe Posted September 29, 2021 #14 Share Posted September 29, 2021 (edited) 15 hours ago, darkblueerin said: Just got off the phone with MSC - they are showing no cancellations and say I should be good to go. Also said I would be notified if there were any changes....based on what I'm reading I won't hold my breath on that one. I've had 3 cancelations on the last 2 cruises with MSC. NO INFORMATION NOTHING!!!! And there was no reason for cancelation....internal failure, they said on the phone... I noticed the cancellation because we got on info, our excursions are cancelled.... Edited September 29, 2021 by MarkusToe Link to comment Share on other sites More sharing options...
Rare alyssamma Posted September 29, 2021 #15 Share Posted September 29, 2021 5 hours ago, MarkusToe said: I've had 3 cancelations on the last 2 cruises with MSC. NO INFORMATION NOTHING!!!! And there was no reason for cancelation....internal failure, they said on the phone... I noticed the cancellation because we got on info, our excursions are cancelled.... So, the takeaway here is don't book on the same sailing as Markus? 1 Link to comment Share on other sites More sharing options...
lovemycruisetoo Posted September 29, 2021 #16 Share Posted September 29, 2021 Hope this explains why. Link to comment Share on other sites More sharing options...
darkblueerin Posted September 29, 2021 Author #17 Share Posted September 29, 2021 My cruise has reappeared!! I'll still be keeping a close eye on it though Link to comment Share on other sites More sharing options...
PRH Posted September 29, 2021 #18 Share Posted September 29, 2021 So our chosen cabin is now G0000 according to our TA. TA says that probably means our cabin is being blocked off and we are now in guarantee status. Very frustrating as we chose that cabin based on location and what was above and below us. She said we could be upgraded or not but no way to know. Now I guess it is a crap shoot. Link to comment Share on other sites More sharing options...
Rare MarkusToe Posted September 29, 2021 #19 Share Posted September 29, 2021 As I've had similar...I'm happy to be within DE and booked by DE law. I've had the SD3 MSC cancelled and moved 5 pax in one Fantastica Suite. One call from my lawyer later we had 2 YCP, they where cancelled as well, but this is a different story Link to comment Share on other sites More sharing options...
Rare alyssamma Posted September 29, 2021 #20 Share Posted September 29, 2021 3 minutes ago, MarkusToe said: As I've had similar...I'm happy to be within DE and booked by DE law. I've had the SD3 MSC cancelled and moved 5 pax in one Fantastica Suite. One call from my lawyer later we had 2 YCP, they where cancelled as well, but this is a different story LOL, it seems you keep your lawyer on speed dial. Kind of crazy...I live in the US, a lawsuit happy country, and don't have a lawyer. You life in Germany and have mentioned several times having your lawyer sue people for you. Link to comment Share on other sites More sharing options...
no1talks Posted September 29, 2021 #21 Share Posted September 29, 2021 28 minutes ago, alyssamma said: LOL, it seems you keep your lawyer on speed dial. Kind of crazy...I live in the US, a lawsuit happy country, and don't have a lawyer. You life in Germany and have mentioned several times having your lawyer sue people for you. While the U.S. has the most layers per capita, it comes in at #5 (or thereabouts) on lists of the most litigious countries. Germany and Sweden are #1 and #2. 1 Link to comment Share on other sites More sharing options...
Rare alyssamma Posted September 29, 2021 #22 Share Posted September 29, 2021 6 minutes ago, no1talks said: While the U.S. has the most layers per capita, it comes in at #5 (or thereabouts) on lists of the most litigious countries. Germany and Sweden are #1 and #2. Did not know that, but the empirical evidence from Markus says you are right 🙂 1 Link to comment Share on other sites More sharing options...
Rare MarkusToe Posted September 29, 2021 #23 Share Posted September 29, 2021 The nice thing here, costs are covered by insurance, and if you have some good relationship with him.... something works very fast and efficient.... 1 Link to comment Share on other sites More sharing options...
Rare styles27 Posted September 29, 2021 #24 Share Posted September 29, 2021 4 hours ago, darkblueerin said: My cruise has reappeared!! I'll still be keeping a close eye on it though Have you made final payment yet? If not you may want to wait until the Canadian restrictions are lifted and then book. I mean why let them hold your $$? Link to comment Share on other sites More sharing options...
darkblueerin Posted September 29, 2021 Author #25 Share Posted September 29, 2021 55 minutes ago, styles27 said: Have you made final payment yet? If not you may want to wait until the Canadian restrictions are lifted and then book. I mean why let them hold your $$? Yes I'd already made final payment. 1 Link to comment Share on other sites More sharing options...
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