VacationCharlene Posted October 14, 2021 #26 Share Posted October 14, 2021 WOW steve4031....that is crazy. Glad you are requesting your money back and booking elsewhere. FYI I book either online myself, or thru HAL directly by phone or most of the time using the big box store so that I get their generous gift card after cruising....which usually has a value of at least 10%. ALL of these options I make many many payments, whenever I feel like it. Never an issue and make the payments directly in my Holland America account. Dont even have to call and bug someone just to make a payment. Get instant confirmation and easy peazy. For the big expensive cruises this works out great. There are options 🙂 Full disclosure: IF you use the big box store you DO have to contact them FIRST whenever you have a question. Then big box store calls HAL if clarification needed. Safe travels. Link to comment Share on other sites More sharing options...
Rare Crew News Posted October 14, 2021 #27 Share Posted October 14, 2021 4 hours ago, steve4031 said: You and I think alike. Military experience pushes me to be an intense planner. Link to comment Share on other sites More sharing options...
Rare steve4031 Posted October 14, 2021 Author #28 Share Posted October 14, 2021 I’m not sure I’m supposed to name a travel agent even when complaining about them. But one would not normally encounter it searching for a cruise TA because they specialize in flights. 1 Link to comment Share on other sites More sharing options...
Rare steve4031 Posted October 15, 2021 Author #29 Share Posted October 15, 2021 Well I ended up doing it myself and booked a Neptune suite. 4211 on the Beethoven deck. It has staterooms above and the dining room room underneath. An aft corner balcony which I really wanted for an Alaskan cruise. By booking on Hal’s website i was able to apply 175 per person credit from the cruise canceled by Covid. Paid 7,408 after the cruise credits were applied. I can handle this with installments 1 Link to comment Share on other sites More sharing options...
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