How to find what VIFP offer we booked

[cruisinqt]

We booked our cruise using a VIFP offer
that included free drinks. But I can't
remember if it was Drinks On Us which is
only in the casino, or Cheers which
is anywhere on the ship or if it was one of
them that included a companion on the
free drinks. We had lots of these offers.
I chose the one with the best price. Now I
can't remember which one I chose and my
family is trying to figure who already has
free drinks and who needs to order Cheers.
I've logged in and looked at my booking but
it doesn't show the rate code that was used
or what free benefits we get. I booked this
myself on Carnival so there's no travel
agent involved. I really don't want to sit on
hold with Carnival to ask them. I've heard
people are on hold for hours. Does anyone
know how I can access this info online
myself?
 

Edited January 1, 2022 by cruisinqt
Grammatical errors

[Elaine5715]

1 hour ago, cruisinqt said:

We booked our cruise using a VIFP offer
that included free drinks. But I can't
remember if it was Drinks On Us which is
only in the casino, or Cheers which
is anywhere on the ship or if it was one of
them that included a companion on the
free drinks. We had lots of these offers.
I chose the one with the best price. Now I
can't remember which one I chose and my
family is trying to figure who already has
free drinks and who needs to order Cheers.
I've logged in and looked at my booking but
it doesn't show the rate code that was used
or what free benefits we get. I booked this
myself on Carnival so there's no travel
agent involved. I really don't want to sit on
hold with Carnival to ask them. I've heard
people are on hold for hours. Does anyone
know how I can access this info online
myself?
 

Look at your contract.  Otherwise, you will need to call.  I take a screen shot

[urbanhawk]

Yes, I had this same problem.  I sent an e-mail to the casino dept. The next day I received a response back, with the rate code for the promotion. An e-mail is easier to wait for a response, than waiting on the phone for hours!

[icft]

You can look at your contract until you are blue in the face and you will not find what you are looking for. It is not in the cruise contract. It has always aggravated me that they hide what rate code you have.

[hurricane0226]

26 minutes ago, icft said:

You can look at your contract until you are blue in the face and you will not find what you are looking for. It is not in the cruise contract. It has always aggravated me that they hide what rate code you have.

Probably have to go thru the casino promotions 

[lubedobedo]

Oceanplayersclub.com   click contact us...verify casino offer. Probably take a few days.

[cruisinqt]

12 hours ago, lubedobedo said:

Oceanplayersclub.com   click contact us...verify casino offer. Probably take a few days.

I contacted them and they got back within 24 hours. They had all the info I needed. Thanks so much for the help. Cruisecritic always comes through for me.