Redeeming points - visa

[Lady Hudson]

I know this has probably been asked before but a search gave me nothing.  I want to redeem points for OBC on an upcoming cruise.  This would never have concerned me pre-COVID but not I am skittish.  Can I assume my points would be given back if I or Royal has to cancel?  Anyone have personal experience?  Thank you.  PS - Visa would not give me a clear answer.  Katherine

[Funky Fusion FoodsJ]

Points are returned to card if cruise reservation is cancelled.  Had this happen to me in 2020.

[John&LaLa]

2 hours ago, Lady Hudson said:

I know this has probably been asked before but a search gave me nothing.  I want to redeem points for OBC on an upcoming cruise.  This would never have concerned me pre-COVID but not I am skittish.  Can I assume my points would be given back if I or Royal has to cancel?  Anyone have personal experience?  Thank you.  PS - Visa would not give me a clear answer.  Katherine

 

We cancelled the Harmony fall TA back in September.  Forgot about the OBC for a while.

 

Recently called C&A and had it transferred to our uocoming Odyssey. 

 

All I needed was old reservation number and new reservation number

[Jim40]

We had are 1/9 JOS canceled ,called and had credit moved to MOS 1/28 .

[Lady Hudson]

Thanks to Funky Fusion and John.  Called Visa and they gave me a Royal number to call.  Royal said no refund of points but OBC can always be transferred to another cruise.  So I am not going to be concerned.  Just have to test negative on 2/3!  Katherine 

[Lady Hudson]

Just now, Lady Hudson said:

Thanks to Funky Fusion and John.  Called Visa and they gave me a Royal number to call.  Royal said no refund of points but OBC can always be transferred to another cruise.  So I am not going to be concerned.  Just have to test negative on 2/3!  Katherine 

Oops.  Thanks  Jim40 too.

[Jim40]

2 minutes ago, Lady Hudson said:

Oops.  Thanks  Jim40 too.

We tested neg today good luck .