tjm0701 Posted January 31, 2022 #1 Share Posted January 31, 2022 I have twice tried to upload my CDC Vaccine info. To the Summit’s App and keep getting a note saying “ there is a problem with you vaccine information”. Has anybody else experienced this? And if so, what was the remedy/resolution? We are still going to bring our cards to the terminal and I assume that will suffice. But want to avoid any unnecessary delays at embarkation, if possible. Link to comment Share on other sites More sharing options...
jelayne Posted January 31, 2022 #2 Share Posted January 31, 2022 We had a problem with my card, DHs was fine. We tried doing the upload in a different place with better lighting and it worked. Sometimes if the card is not straight or there is a glare or reflection it messes up. Link to comment Share on other sites More sharing options...
Rare DCPIV Posted January 31, 2022 #3 Share Posted January 31, 2022 Your cards will suffice on their own if you aren't able to get it uploaded. Link to comment Share on other sites More sharing options...
tjm0701 Posted January 31, 2022 Author #4 Share Posted January 31, 2022 Thanks! Link to comment Share on other sites More sharing options...
tjm0701 Posted January 31, 2022 Author #5 Share Posted January 31, 2022 I tried again with better lighting and awaiting a response. Will be bringing. The cards to the port in any case. Thanks. Link to comment Share on other sites More sharing options...
Crackin cruisers Posted May 15, 2022 #6 Share Posted May 15, 2022 We had this problem for our May 4 sailing for one of us. After 4 tries and several calls with 30-45 minute hold times, Celebrity finally accepted the card upload for J&J Vax. Pfizer was accepted on the first try. Not sure if the fact that J&J was a one shot (vs 2 for Pfizer) was a problem or something else. Was unable to get an answer to what the problem was from phone customer service. Wish you luck. Link to comment Share on other sites More sharing options...
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