eDocs link not working....

[chrisdar1]

Long story short, I have already accessed and printed out our eDocs after checking in.  I noticed that my wife's latitude number was missing on the eDoc, so after calling customer service, we ironed everything out.  Now when I try to re-access my eDocs to print out the correct cover page I am getting an error message? (See below.)

Can you only access the eDocs once before the trip?  I have everything I need (printed out luggage tags), but would like to have the correct version (with her updated latitudes number just in case...)

[julig22]

When is your cruise - somewhere I've seen that eDocs won't be available 72hrs prior to your cruise.

Otherwise, you probably need to call NCL if it's been awhile - it does seem like it often takes a day for eDocs to populate.

[chrisdar1]

18 minutes ago, julig22 said:

When is your cruise - somewhere I've seen that eDocs won't be available 72hrs prior to your cruise.

Otherwise, you probably need to call NCL if it's been awhile - it does seem like it often takes a day for eDocs to populate.

 

Thanks, we sail on 4/10. (13 more days.)  It's been about 4 days now since I've been getting the error message (right after we updated/corrected my wife's latitudes number).

[BirdTravels]

30 minutes ago, chrisdar1 said:

Long story short, I have already accessed and printed out our eDocs after checking in.  I noticed that my wife's latitude number was missing on the eDoc, so after calling customer service, we ironed everything out.  Now when I try to re-access my eDocs to print out the correct cover page I am getting an error message? (See below.)

Can you only access the eDocs once before the trip?  I have everything I need (printed out luggage tags), but would like to have the correct version (with her updated latitudes number just in case...)

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