geertje Posted April 19, 2022 #1 Share Posted April 19, 2022 We are having problems with our booked cruise on the Rotterdam after the cancellation of our Volendam cruise. It’s very expensive to phone them from the Netherlands so I was wondering if there is an email address for the guest relations in Seattle. Link to comment Share on other sites More sharing options...
cruisetravlr Posted April 19, 2022 #2 Share Posted April 19, 2022 It is: guestrelations@hollandamerica.com Link to comment Share on other sites More sharing options...
Rare GeorgeCharlie Posted April 19, 2022 #3 Share Posted April 19, 2022 If contacting guest relations does not work out, you can try contacting someone at the VP level. Executive Contacts Primary Contact Michael Smith Senior Vice President Guest Experience 450 Third Avenue West Seattle, WA 98119 (206) 281-3535 msmith@hollandamerica.com 1 Link to comment Share on other sites More sharing options...
Rare VMax1700 Posted April 19, 2022 #4 Share Posted April 19, 2022 Can you call the office in Rotterdam NL? Can you use wifi calling on your phone? Link to comment Share on other sites More sharing options...
RobertL88 Posted April 20, 2022 #5 Share Posted April 20, 2022 23 hours ago, geertje said: We are having problems with our booked cruise on the Rotterdam after the cancellation of our Volendam cruise. It’s very expensive to phone them from the Netherlands so I was wondering if there is an email address for the guest relations in Seattle. You can call 1-800 numbers in the USA for free with Skype 🙂 Link to comment Share on other sites More sharing options...
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