Issue with Royal website for checking prices

[XSWABBY]

Just now. Finally able to get cruise pricing after 3 days of white screens.

[kimlet]

still nothing here in Canada but white screen

 

[marriedwith3]

Same here....and it's quite frustrating. 

[loug1601]

Still nothing here in New Jersey either…

 

I called Crown and Anchor a few hours ago. At first they said they know nothing about this. 
 

They then checked with their IT Dept, and admitted they were having a problem and are “working on it”. 😕 

[katsn1011]

My problems with website just cleared this morning . The last few days I had cleared the browser twice,

early this morning tried again got to prices nothing. Decided to give browser clearing one more time, and it worked. Hopefully for everyone to get what they need.

 

[loug1601]

Today is day 4 of the white screen here in New Jersey. 
 

How do you clear the browser on an iPad?

 

Settings…Safari…Clear History and Website Data?

 

I’m happy for all of you that can now check your prices…I want to be happy too! 😀

[Biker19]

Just now, loug1601 said:

I want to be happy too!

As mentioned in several posts, use some other site - you will be.

[loug1601]

Hi Biker,

 

Thank you for your suggestion but…
 

As I also mentioned, I have found no other site that offers a firefighter discount. I cannot assume that a firefighter discount is the same as a military discount. 
 

You are correct that other sites are much easier to use, but they are missing the firefighter discount. 
 

I could call Royal, but what I want to do is browse sailings from the comfort of my home, not wait on hold for an hour. 

[loug1601]

@katsn1011

 

Yes! I followed your suggestion and voilà! I’m in!

 

Thank you!

[Biker19]

23 minutes ago, loug1601 said:

As I also mentioned, I have found no other site that offers a firefighter discount. I cannot assume that a firefighter discount is the same as a military discount. 

It should be the same as the law enforcement/first responder discount which is an option on some sites - BTW, that discount is probably fairly rare.

 

Here's the special discount screen on a TA site some use:

 

 

Edited May 29, 2022 by Biker19

[loug1601]

I just received a $902 dollar firefighter discount for our June cruise with confidence sailing. A very nice on board credit indeed!

 

I’m a happy camper (or rather cruiser 😎). 

[Biker19]

3 hours ago, loug1601 said:

I just received a $902 dollar firefighter discount for our June cruise with confidence sailing. A very nice on board credit indeed!

What category was that? The only discounts I see now are for refundable rates (I assume you are talking about the 6/10 Oasis sailing). 

Edited May 29, 2022 by Biker19

[loug1601]

Yes, we are in a GS the Oasis 06/10 sailing. I already had a $710 firefighter discount, but the discount is now $902, so I saved an extra $192. 
 

I’m happy 

 

👋 

[Biker19]

10 minutes ago, loug1601 said:

. I already had a $710 firefighter discount, but the discount is now $902, so I saved an extra $192. 
 

That same discount was visible via the TA site I mentioned.

[loug1601]

You did not “mention” a TA site, as this is against CC rules. You alluded to a site that you use. I have no idea what site you were looking at. I would like to know, but oh well!

 

Have a good day!

[Biker19]

2 hours ago, loug1601 said:

I have no idea what site you were looking at.

Cruise site which has best prices. 

[Casino Comp Chick]

It is back to white screen again.

[missguy]

Still having the blank page. Is this normal? It has been almost a week now.

 

[Garycruz]

3 hours ago, missguy said:

Still having the blank page. Is this normal? It has been almost a week now.

 

 

I'm still getting the black screen as well. I called Royal Caribbean and they said they're not aware of any issues.

[loug1601]

“How do you clear the browser on an iPad?

 

Settings…Safari…Clear History and Website Data?”

@missguy  and @Garycruz,

 

Are you using Apple products? iPhone, iPad, or an iMac?

 

Try the above quote. This is how I finally got in on the fourth day. 
 

Good luck!

Pat

Edited June 3, 2022 by loug1601

[Garycruz]

38 minutes ago, loug1601 said:

“How do you clear the browser on an iPad?

 

Settings…Safari…Clear History and Website Data?”

@missguy  and @Garycruz,

 

Are you using Apple products? iPhone, iPad, or an iMac?

 

Try the above quote. This is how I finally got in on the fourth day. 
 

Good luck!

Pat

 

Thanks for the quick reply. I'm having the issue on the RCL website. It's working fine on my iPhone.