Viking air tickets

[texasgirl29]

Our Danube Waltz cruise is 25 days away. MVJ has had this message for over a week now. We are supposed to fly from DFW to Toronto on Air Canada, then to Munich. Should I call the airline or is it too soon to panic? 

[d9704011]

I'd call to find out.  Air Canada wouldn't let things slide anywhere near that long.

[texasgirl29]

I looked on the Air Canada app, and I have a ticket number and a seat, so looks like it's updated there (where it counts). 

 

[grmrprjr]

I ran into the same thing earlier this week and so called Viking.   They looked at my flights and saw that Delta had delayed my last leg of my return flight by and hour and that is what caused the message.  As it was the last leg, it did not necessitate any additional changes (i.e., impact connecting flights) and so they were able to clear the message and let me immediately see the flights through MVJ while I was on the phone.  Very friendly and easy and took less than 5 minutes, so I'd go ahead and call if its not fixed.

[loge23]

Had a similar experience for our upcoming July trip but called Viking (ask for the air desk) and a nice chap took care of things immediately on the phone with us. That was a few weeks ago now and we're still getting a similar message on the My Viking portal, but I know we're booked. Not to worry, call and they will either book your flight or let you know if it has already been done. Clearly they have a vested interest in getting you there!

 

[Kiscruising]

We leave in a week and have same message showing up.  Viking says that our info is in "quality control" phase.  My TA said to double check on airline with the confirmation we received a long time ago.  That confirmation is good, selected seats and all.  Guessing Viking is overwhelmed?