Rare ak1004 Posted June 23, 2022 #1 Share Posted June 23, 2022 Is it possible to cancel an excursion on my.silversea? There is an option to modify, but when you click on the arrow and "Delete", nothing happens. Is it a bug? Link to comment Share on other sites More sharing options...
Rare Lois R Posted June 23, 2022 #2 Share Posted June 23, 2022 34 minutes ago, ak1004 said: Is it possible to cancel an excursion on my.silversea? There is an option to modify, but when you click on the arrow and "Delete", nothing happens. Is it a bug? I have cancelled quite a few over the years, so yes it is possible........not sure if there is a glitch happening or not. Link to comment Share on other sites More sharing options...
Rare ak1004 Posted June 23, 2022 Author #3 Share Posted June 23, 2022 This is how you do it? Click on the arrow, "Delete" pop up, click on it? Link to comment Share on other sites More sharing options...
Rare Lois R Posted June 23, 2022 #4 Share Posted June 23, 2022 Hi, nope, you should have a screen that comes up on the left side that has the date of each day of your cruise. I normally click on the specific date and the excursion will show up. Then right click and it should give you the option of canceling. Hope this helps a bit and my reply is not too confusing. I should have said it is like a calendar and you can click on each day. Link to comment Share on other sites More sharing options...
Rare ak1004 Posted June 23, 2022 Author #5 Share Posted June 23, 2022 22 minutes ago, Lois R said: Hi, nope, you should have a screen that comes up on the left side that has the date of each day of your cruise. I normally click on the specific date and the excursion will show up. Then right click and it should give you the option of canceling. Hope this helps a bit and my reply is not too confusing. I should have said it is like a calendar and you can click on each day. No, you explained it perfectly, thank you. I just tried it and it works for other excursions. The issue is that this specific excursion is on disembarkation day, and it doesn't appear in the calendar, so your method cannot be used. What is interesting that the method that I tried works on the other excursions too, but not on this one. Maybe it's because the others are free (included) but this one is an extra cost.. Link to comment Share on other sites More sharing options...
PaulaJK Posted June 28, 2022 #6 Share Posted June 28, 2022 Some lines do not oermit one to book an excursion on dusembarkation day…unless it eventually goes to the airport…could thatbe the issue. Link to comment Share on other sites More sharing options...
Rare ak1004 Posted June 29, 2022 Author #7 Share Posted June 29, 2022 8 hours ago, PaulaJK said: Some lines do not oermit one to book an excursion on dusembarkation day…unless it eventually goes to the airport…could thatbe the issue. The issue was not the booking. The issue was the cancellation. Link to comment Share on other sites More sharing options...
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