oracer Posted July 26, 2022 #1 Share Posted July 26, 2022 If you pre-order the vibe pass for the cabin ($418) and we get upgraded to a Spa room say 3 days before the cruise. Can we get a refund on the Vibe passes? Yes we know that the Spa and Vibe are two different areas, we just want a relaxing place other than the regular pool area 1 Link to comment Share on other sites More sharing options...
UMPIRE ROB Posted July 26, 2022 #2 Share Posted July 26, 2022 55 minutes ago, oracer said: If you pre-order the vibe pass for the cabin ($418) and we get upgraded to a Spa room say 3 days before the cruise. Can we get a refund on the Vibe passes? Yes we know that the Spa and Vibe are two different areas, we just want a relaxing place other than the regular pool area We are sailing with you in less than 2 weeks, and I just prebooked 2 Vibe passes yesterday and we have a spa club balcony suite too...I just figured I'd get bored with the hydratherapy(sic)pool and spa and wanted the quiet area with the hot tub/bar in addition to the Spice H2o hot tub/bar we usually gravitate to................ Link to comment Share on other sites More sharing options...
JaynBNA Posted July 26, 2022 #3 Share Posted July 26, 2022 I've got the same question. I have a bid in for most Haven cabins on my October Joy sailing to Bermuda. I'm thinking I'd cancel the Vibe pass if the upgrade bid wins. I don't see a reason to have Haven + Vibe. Link to comment Share on other sites More sharing options...
Rare BirdTravels Posted July 26, 2022 #4 Share Posted July 26, 2022 59 minutes ago, JaynBNA said: I've got the same question. I have a bid in for most Haven cabins on my October Joy sailing to Bermuda. I'm thinking I'd cancel the Vibe pass if the upgrade bid wins. I don't see a reason to have Haven + Vibe. The Haven sundeck is about 2 inches away from the Vibe sundeck (literally a metal wall between the two). Good choice. 1 Link to comment Share on other sites More sharing options...
Rare BirdTravels Posted July 26, 2022 #5 Share Posted July 26, 2022 4 hours ago, oracer said: If you pre-order the vibe pass for the cabin ($418) and we get upgraded to a Spa room say 3 days before the cruise. Can we get a refund on the Vibe passes? Yes we know that the Spa and Vibe are two different areas, we just want a relaxing place other than the regular pool area You can ask for OBC once you embark. Link to comment Share on other sites More sharing options...
oracer Posted July 27, 2022 Author #6 Share Posted July 27, 2022 Thanks. Link to comment Share on other sites More sharing options...
Rare Captain-John Posted July 27, 2022 #7 Share Posted July 27, 2022 I had the exact same query - I've booked and paid for Vibe for an 04/23 sailing on Joy - but checked with my agent if I could cancel, should I later upgrade to Haven (no spa on Joy sadly). They answered with a positive 'yes' - and refund would be made to original payment method. Good enough for me! 1 Link to comment Share on other sites More sharing options...
Rare Captain-John Posted July 27, 2022 #8 Share Posted July 27, 2022 9 hours ago, JaynBNA said: I have a bid in for most Haven cabins on my October Joy sailing to Bermuda. May I ask what your sailing date is and when the bidding window opened? I board Epic 10/23 and haven't had a bid invitation yet. Link to comment Share on other sites More sharing options...
Rare PATRLR Posted July 27, 2022 #9 Share Posted July 27, 2022 1 hour ago, Captain-John said: May I ask what your sailing date is and when the bidding window opened? I board Epic 10/23 and haven't had a bid invitation yet. I'm on the 11/13 Encore and I got our bid e-mail yesterday. 2 Link to comment Share on other sites More sharing options...
JaynBNA Posted July 27, 2022 #10 Share Posted July 27, 2022 7 hours ago, Captain-John said: May I ask what your sailing date is and when the bidding window opened? I board Epic 10/23 and haven't had a bid invitation yet. My sailing date is 3 October. I got the upgrade email on 28 June. I booked the cruise on 27 June. 1 Link to comment Share on other sites More sharing options...
2boyzmom Posted July 31, 2022 #11 Share Posted July 31, 2022 (edited) We reserved vibe ahead of time for the Haven a few years back ( I had emailed concierge and they had them for me in an envelope). Once onboard I realized it was waste being in the Haven and my money was refunded. This time i repurchased online but if I win my bid for Haven i will ask for a refund. Edited July 31, 2022 by 2boyzmom 1 Link to comment Share on other sites More sharing options...
Rare Captain-John Posted August 2, 2022 #12 Share Posted August 2, 2022 On 7/27/2022 at 11:07 AM, PATRLR said: I'm on the 11/13 Encore and I got our bid e-mail yesterday. On 7/27/2022 at 5:17 PM, JaynBNA said: My sailing date is 3 October. I got the upgrade email on 28 June. I booked the cruise on 27 June. Thank you - I know it's not a guarantee that they will even open a bidding program for a given sailing but I've had nothing yet. Link to comment Share on other sites More sharing options...
Rare Captain-John Posted August 2, 2022 #13 Share Posted August 2, 2022 On 7/31/2022 at 1:12 PM, 2boyzmom said: We reserved vibe ahead of time for the Haven a few years back ( I had emailed concierge and they had them for me in an envelope). Once onboard I realized it was waste being in the Haven and my money was refunded. This time i repurchased online but if I win my bid for Haven i will ask for a refund. Yes that's what I plan on doing as well. I have it in writing from my TA that this will be the case. 1 Link to comment Share on other sites More sharing options...
Rare Laszlo Posted August 2, 2022 #14 Share Posted August 2, 2022 On 7/26/2022 at 3:03 PM, oracer said: If you pre-order the vibe pass for the cabin ($418) and we get upgraded to a Spa room say 3 days before the cruise. Can we get a refund on the Vibe passes? Yes we know that the Spa and Vibe are two different areas, we just want a relaxing place other than the regular pool area When I pre ordered our vibe passes (via phone) a few weeks ago for our cruise on the Getaway in January I asked if we could get a refund if we moved up to the Haven. The person told me you can if you cancel the first day Link to comment Share on other sites More sharing options...
kapper Posted August 2, 2022 #15 Share Posted August 2, 2022 On 7/26/2022 at 4:56 PM, JaynBNA said: I've got the same question. I have a bid in for most Haven cabins on my October Joy sailing to Bermuda. I'm thinking I'd cancel the Vibe pass if the upgrade bid wins. I don't see a reason to have Haven + Vibe. My main reasons for Vibe is a dedicated bar (Haven does not have), and Vibe is 18+, Haven is not. Link to comment Share on other sites More sharing options...
oracer Posted August 2, 2022 Author #16 Share Posted August 2, 2022 I think vibe is 21+ Link to comment Share on other sites More sharing options...
2boyzmom Posted August 3, 2022 #17 Share Posted August 3, 2022 22 hours ago, oracer said: I think vibe is 21+ This comes in handy when the ship is full of kids. Link to comment Share on other sites More sharing options...
vacation44 Posted August 3, 2022 #18 Share Posted August 3, 2022 22 hours ago, oracer said: I think vibe is 21+ Vibe is 18+ years old. 1 Link to comment Share on other sites More sharing options...
andychris Posted August 13 #19 Share Posted August 13 Hello I see this question was asked and answered 2 years ago. Would anyone know if you win a haven bid you can still receive a refund for the vibe which was purchased at the time of booking? Wasn’t sure if the policy has changed recently. thank you Link to comment Share on other sites More sharing options...
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